Customer Service Representative with German
vor 1 Woche
**About the Role**:
We are looking for a dedicated Customer Service Representative (f/m/d) to join our Medical Products team in our office in Barcelona to deliver functionally excellent customer service in different languages.
This position will be located at our facility in Barcelona, Spain, with work from home days possible as part of a hybrid arrangement, depending upon the responsibilities of the role and business needs.
This role is a 6 month temp role, due to an increase in workload.
**Responsibilities**:
- Responsible for the entire Order to cash process, reception and integration in our ERP system following our company internal quality procedures
- Handling of emergency orders
- Track orders and deliveries and attend to possible incidents
- Keep our customers informed about backorders in collaboration with our demand planners and our international warehouse
- Organize returns and contribute to maintaining a healthy inventory in collaboration with the customer and our Sales Team
- Arrange deliveries in collaboration with our European warehouse
- Process invoices and corrections through liaison with our European Accounting Service Centre
- Efficient management of documentary information regarding orders (delivery notes, invoices etc.)
- Provide our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries
- Propose process improvements and understand the department process flow for better efficiency and enhanced quality of service
**Required Qualifications**:
- Minimum 3 years of Customer Service experience in an international environment
- Proactive problem solver with flexibility and the ability to multitask
- Remain detail oriented even under pressure, able to set priorities
- Committed to quality and providing a professional and responsive customer experience, supporting Gore’s business results
- Open communication, resilient and impact aware
- Always willing to learn and grow with an attitude to go beyond
- Skilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome
- Fluent in English, German and Polish, other European languages are a plus
- Ability to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes
Hybrid Working Arrangements are permitted for Associates, with appropriate approval and compliance with Gore’s remote working policies, from the country in which they are employed.
**Desired Qualifications**:
**What We Offer**
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
-
Customer Service Representative
Vor 7 Tagen
Putzbrunn, Deutschland Protolabs VollzeitFür unseren Standort in Putzbrunn bei München oder unseren Standort in Mosbach im Neckar-Odenwald-Kreis suchen wir Dich zum nächstmöglichen Zeitpunkt als Customer Service Representative (all genders) in Vollzeit. **Über uns**: Protolabs ist der weltweit schnellste digitale Hersteller für im Expressverfahren gefertigte Prototypen und bedarfsorientierte...
-
Customer Service
vor 1 Woche
Putzbrunn, Deutschland W.L. Gore & Associates Vollzeit**About the Role**: We are looking for a Customer Service to join our GPS Sales Operations who will partner with Sales Team to support customers in the Mobile Electronic Market. This is a temporary role with 19 months contract. This role will be located at our facility in South Korea. **Responsibilities**: - Collaborate with the Sales Team to provide...
-
Inside Sales Representative
Vor 3 Tagen
Putzbrunn, Deutschland Poolia Deutschland GmbH Vollzeit**Inside Sales Representative (m/w/d) im Bereich Pharma**: - Referenznummer 50280 Suchen Sie eine neue Herausforderung im Vertriebsinnendienst und schätzen den nahen Kontakt zu Kunden? Konnten Sie bereits Erfahrung in der Pharmaindustrie sammeln oder haben großes Interesse daran? Überzeugen Sie mit Ihren ausgeprägten Kommunikationsfähigkeiten und...
-
Mitarbeiter (M/w/d) Customer Support Service
vor 1 Woche
Putzbrunn, Deutschland IKL Entwicklungsgesellschaft mbH VollzeitDie IKL Entwicklungsgesellschaft mbH _bietet mit ihrem Team aus Ingenieuren und Spezialisten einen innovativen und professionellen Rundum-Projektierungs-Service in der technischen Entwicklung._ - Unser Kundenkreis besteht aus zukunftsweisenden und führenden Unternehmen aus den Bereichen der Technologie und Entwicklung. _ - Maßgeblich orientiert sich die...
-
Application Engineer
vor 2 Wochen
Putzbrunn, Deutschland W. L. Gore & Associates Vollzeit 60.000 € - 120.000 € pro JahrAbout The RoleWe are looking for an Applications Engineer to join our Clean Energy team in Europe.In this role you will provide technical and application support to our European customers in the fast-growing green hydrogen market supporting Fuel Cells and Electrolysis.You will liaise with customers to promote Gore solutions across programs, ensure their...
-
Field Sales Associate Endovascular Aortic
vor 1 Woche
Putzbrunn, Deutschland W.L. Gore & Associates Vollzeit**About the Role**: We are looking for a Field Sales Representative (f/m/d) to join our Endovascular Aortic Team in Rhône Alpes territory who will be responsible for the sales and clinical support of our highly regarded Aortic endovascular products. This is a remote position and you can work from home in most locations that are within...
-
Management Assistant
vor 1 Woche
Putzbrunn, Deutschland W.L. Gore & Associates Vollzeit**About the Role**:Gore Fabrics is seeking a professional, highly motivated, and strategically proactive Leadership Assistant (f/m/d) to support our global supply chain leader and leadership team to ensure optimal business outcomes. This is a full-time role that is expected to be in the plant 4 days a week. **Responsibilities**: - Independently support and...
-
Credit & Collections Associate (F/m/d)
Vor 7 Tagen
Putzbrunn, Deutschland W.L. Gore & Associates Vollzeit**About the Role**: We are looking for a (Junior-) Credit Controller (f/m/d) to strengthen our European Credit & Collection team. In this role, after intensive training, you will take over the receivables management of a customer portfolio in our company and will become part of an international team. This is a part-time position (25 hours/week) and will be...
-
Medical Device Complaints Coordinator
Vor 7 Tagen
Putzbrunn, Deutschland W.L. Gore & Associates Vollzeit**About the Role**: We are looking for a Medical Device Complaints Coordinator (f/m/d) to join our team. In this role, you will play a vital role in our quality assurance team, responsible for managing and coordinating the complaint handling process for our medical devices. This position will be located at our facility in Putzbrunn near Munich, with the...
-
Product Surveillance Coordinator
vor 1 Woche
Putzbrunn, Deutschland W. L. Gore & Associates Vollzeit232007 **About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates. **About the Role**:We are looking for a Product Surveillance Coordinator (f/m/d) to join our Medical Product Division in Putzbrunn, who will evaluate and respond to customer complaints related to...
