Customer Service Agent

vor 7 Stunden

Frankfurt Am Main, Deutschland Euro London Appointments Vollzeit

Join the Customer Support Specialists

Are you passionate about providing exceptional customer service? Are you a natural problem-solver with excellent communication skills? If so, we want you

**About Us**:
We are a dynamic and customer-focused company dedicated to delivering top-notch services to our clients. Our commitment to excellence has made our client a leader in the automotive industry, and they are now expanding their customer support team.

Aufgaben

As a Customer Support Specialist, you will be the friendly voice and helpful guide for our valued customers. Your responsibilities will include:

- Problem Resolution: Identify and resolve customer issues, ensuring a positive experience.
- Product Knowledge: Become an expert in our products and services to effectively address customer inquiries.
- Documentation: Accurately document customer interactions and solutions in our system.
- Collaboration: Work closely with cross-functional teams to escalate and resolve complex issues.

Qualifikation
- Excellent communication skills, both written and verbal.
- Fluency in German
- Strong problem-solving abilities with a customer-centric approach.
- Patience and empathy when dealing with customer concerns.
- Ability to multitask and prioritize in a fast-paced environment.
- Previous customer support experience is a plus.

**Benefits**:
Interessiert? Bitte senden Sie Ihren Lebenslauf an Viktoria Wiehr.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Sprachberatung in Europa. Bitte beachten Sie, dass Dokumente streng vertraulich behandelt werden und Ihre Bewerbung ohne Ihre ausdrückliche Genehmigung nicht an Kunden weitergeleitet wird. Für Anfragen zu anderen Stellenbesetzungen besuchen Sie bitte unsere Website.

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