Head of Cloud Operations

**We are Siemens**

MindSphere is the world's leading Industrial IoT Solution from Siemens. As part of Siemens Xcelerator product portfolio, MindSphere bridges the gap between OT (operations) and IT, enabling our customers in their digitalization journeys to gain competitive advantage from IoT, data analytics and closed loop design and manufacturing. Born in the Cloud, MindSphere is a set of Solutions and packaged business capabilities in the public Cloud (multi-tenant) and as dedicated private Cloud offerings for our largest customers as part of their Virtual Private Cloud or Local Private Cloud as Software As A Service (SaaS).

**What we're looking for**

Are you an inclusive leader who can inspire, lead and nurture an international team on a journey of continuous improvement and world class delivery for our customers and R&D stakeholders?

The MindSphere DevOps organisation at Siemens Digital Industry Software is seeking a Head of Operations. Accountable to the Head of R&D, you will lead a global team responsible for FinOps, provisioning, deployment and operations of MindSphere Public Cloud and MindSphere Private Cloud offering in our customers' VPC and LPC infrastructure. The Ops team also includes Central Infrastructure Engineering and Site Reliability Engineering leaders supporting DevOps practice and critical account and infrastructure administration across R&D.

If you are a customer focussed, Technology driven leader who is passionate about inclusion, collaboration and innovation then we would love to meet you

**What you'll be doing**

We need you to lead and coach the MindSphere Ops organisation on its journey of continuous improvement and excellence to achieve world class availability, resiliency and service for our customers and best practice across R&D (development & operations).

In addition to providing project management and scheduling of Ops team delivery, your role as an ambassador for MindSphere will include meeting with IT leaders at our largest customers to ensure MindSphere meets the needs of the current/future Cloud IT infrastructure.

A conduit between the technical and non-technical, you'll be the outward facing interface to our customers’ IT leaders to align the IT expectations and needs for MindSphere operations in the customer’s VPC or LPC on-premise that Siemens operates as SaaS.

**What you'll bring**
- Ability to lead, motivate, and nurture a geographically distributed team, acting as a role model, you will build a culture of collaboration & trust
- International travel will be required so you will be happy to meet Technology leaders at our customers locations
- Solid understanding and experience of current and future IT landscape for Enterprise customers operating in the Cloud and/or in LPC (Local Private Cloud)
- Familiarity with the security and IT landscape for Cloud and Enterprise software, in particular network topologies and challenges

**Nice if you have**
- Background in running IT operations of Cloud services and/or products
- Technical experience with deploying, operating or developing software in VPC and/or LPC (OpenShift, Rancher)
- Knowledge of K8 landscape (OpenShift, Rancher)
- Experience of devising and operating to SLA, SLI & SLO KPIs
- Led a globally distributed team
- A grounding in SRE and Infrastructure Engineering

**Join our Digital World**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.

**Siemens Software. Where today meets tomorrow**

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**Job Family**: Information Technology

**Req ID**: 345732