Mitarbeiter Client Services
vor 1 Tag
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Travel Percentage**:
0%
- Jeden Tag sorgen unsere Teams für Innovationen in der Finanzwelt. Wir arbeiten zusammen, um intelligenter zu arbeiten und gleichzeitig etwas zu bewirken. Wir setzen auf Vielfalt und Inklusion und geben jedem im Team eine Stimme. Und wir feiern unseren Erfolg gemeinsam. Wenn Du in der Fintech-Branche etwas bewegen willst, würden wir gerne von Dir wissen: Are you FIS?_
Wir suchen derzeit einen erfahrenen Mailroom/Client Service Mitarbeiter (m/w/d) zur Unterstützung des Teams Client Services WDA für unseren Standort in Frankfurt.
**Über das Team**:
Global Shareholder Services (GSS) Gruppe in Frankfurt ist für den Kundenservice der Kunden aus Deutschland und Österreich für einen der größten Asset Manager global verantwortlich.
**Über Deine Rolle**:
- Eigenverantwortliche Bearbeitung eingehender und ausgehender Briefpost.
- Die telefonische sowie schriftliche Beantwortung von alltäglichen bis hin zu komplexen Anfragen unserer Kunden. Auf Probleme unserer Kunden eingehen und Lösungen finden.
**Was Du mitbringst**:
- 1-2 Jahre Erfahrung Berufserfahrung im Finanzwesen
- Erfahrung in der Sichtung und Prüfung eingehender Post sowie dem Druck und Versand von Ausgangspost
- Erfahrung im Kundenservice - in Wort und Schrift
- Sprachen: Fließend Deutsch (mindestens C2) und gute Kommunikationsfähigkeiten in Englisch in Wort und Schrift
- Ein hohes Maß an Genauigkeit, Qualität und Serviceorientierung
- Selbstständiges sowie teamorientiertes Arbeiten zur Erreichung gesetzter Fristen
- Gute organisatorische Fähigkeiten und hohe Belastbarkeit ohne dabei den Fokus auf den Kunden zu verlieren
**Was wir Dir bieten**:
Eine Karriere bei FIS ist mehr als nur ein Job. Es ist die Chance, die Zukunft der FinTech mitzugestalten.
- Einen vielfältigen, verantwortungsvollen Job mit einem breiten Spektrum an Gestaltungsmöglichkeiten
- Vielfältige Weiterbildungs
- und Entwicklungsmöglichkeiten
- Ein modernes, internationales Arbeitsumfeld in einem engagierten und motivierten Team
- Ein attraktives Gehaltsmodell und Benefits (u.a. betriebliche Altersvorsorge, betriebliches Gesundheitsmanagement, Benefit Card)
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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