Chief Learning Officer

**We are Lingoda.**

**Our mission is to build bridges through life-changing language learning.**

Lingoda is a fast-growing online language school for super-serious learners, aspiring to provide a human-centric, personalised and seamless learning experience unmatched by competitors. With Lingoda, you're not just learning - you're teaming up with an expert who understands your goals and guides you to success, every step of the way.

Our classes are teacher-led, and supported in
- and out-of-class by the latest technologies and a unique curriculum to empower our students to achieve their language goals. High-quality classes are available online 24/7, so anyone anywhere has the opportunity to learn a language with Lingoda.

As a company we bring out the best in people with a positive culture. We challenge ourselves, and we challenge others. We work smart and make it happen. We believe in personal growth and inclusion.

We work hard to contribute to a better society. How? Here are three examples:
Lingoda’s MATCH network and Global Career Centre seek to upskill and match migrants to career opportunities in Germany, supporting them through government-funded education programs

In the German healthcare sector, we support international nurses, doctors and midwives to obtain language and professional recognition through state-sponsored education programs. As a result we have become one of the largest educational providers in this field in Germany

In December 2022, we won “Best Digital Learning Product of the Year” at the Digital Education Awards 2022

We are searching for a** Chief Learning Officer (all genders) **to join our leadership team. They can be based in Berlin or remote (EU or UK), but need to be willing to travel to Berlin on a regular basis.

**Your mission**:

- The Chief Learning Officer (CLO), will lead the language school at Lingoda. They will be responsible for developing and delivering a teacher experience, student experience and curriculum that delivers student success.

This CLO is pivotal in ensuring that every aspect of the learning experience is best in class:
Ensuring the student is placed on the right course to set them up for success, supplying high quality teachers at every turn, maintaining class availability to meet students’ schedules and evolving an engaging curriculum design; all of which is delivered through a highly engaging and motivating in-class and out-of-class experience.

In B2C, the CLO will immediately play the lead role in improving student outcomes, student growth and the achievement of Lingoda’s ambitious customer and commercial goals. You will work in close partnership with the Chief Product Officer, aligning educational strategies with product development to create a coherent and highly effective learning journey for our students.

In B2B, the CLO will be accountable for teacher supply and teacher experience as a highly specialised curriculum with a bespoke student experience is, for now, embedded within B2B operations. However, it is expected that success achieved by the CLO in B2C will influence our learning strategies and approach in B2B.

Reporting to the CEO, the CLO will lead the language school and, specifically, the following teams: B2C Student Success, B2C Digital Education, and our Teaching & Teacher Experience Team (B2C & B2B).

The CLO will collaborate transparently and effectively with the Cteam, SteerCo, Product, Engineering, Marketing, Learning and Data teams to achieve Lingoda’s ambitious goals.

**Key Responsibilities**:
**Accountable for the Learning Experience**:
**Teacher Management**:

- Lead the Teacher Management and Teacher Experience teams to evolve and deliver the Lingoda Teacher value proposition, enabling us to attract the best teachers and scale our teacher pool to meet the needs of our growing business
- Ensure teacher supply including teacher acquisition, remuneration, contracts and retention
- Motivate, train and support our teachers to create a successful working partnership with Lingoda Implement strategies to continuously measure and improve teacher performance with the goal of delivering a high quality in-class experience for students
- Provide a supportive and high quality environment for teachers to thrive and perform, such as helping teachers connect with each other, training them how to use the latest tools provided in the product and utilising the digital education materials
- Be the voice of the teacher, representing this important group throughout the organisation to ensure we are listening and utilising this valuable and important stakeholder

**B2C Student Success**
- Lead Student Placement and the Student Customer Care Teams to ensure students are placed on the right learning paths and course
- Provide knowledge and insights to teams, empowering them to give high quality support and advice to our students during their learning journey to improve student success and retention

**B2C Digital Education (Curriculum