Aktuelle Jobs im Zusammenhang mit Customer Support Specialist - Berlin - Online Payment Platform
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German Customer Support Specialist
Vor 6 Tagen
Berlin, Berlin, Deutschland Cross Border Talents VollzeitGerman Customer Support SpecialistPosition: German Customer Support SpecialistLocation: Lisbon (Santos) – On-siteStart Dates: 2 February 2026 | 16 February 2026Working ScheduleRotative shiftsMonday – Sunday, between 08:00 – 00:00Shuttle service provided for late shiftsJob DescriptionWe are looking for a German-speaking Customer Support Specialist to...
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Customer Support Specialist
vor 2 Wochen
Berlin, Deutschland Linearity VollzeitLinearity is a powerful and award-winning marketing design software suite that simplifies the asset creation process. The platform boasts a wide range of groundbreaking features and is trusted by leading brands like Apple, Disney, and Microsoft. Linearity Curve allows designers to create precision vector assets 30% faster than with competing tools, and...
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Customer Support Specialist
vor 26 Minuten
Berlin, Berlin, Deutschland CHARLES VollzeitPermanent employee, Full-time · BerlinTHE IMPACT YOU WILL MAKECustomer Support is central to how charles drives measurable value for Europe's most innovative brands. As a Customer Support Specialist, you will ensure customers get fast, reliable help when it matters most — turning technical questions and service requests into smooth resolutions that keep...
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Customer Support Specialist Multilingual
Vor 2 Tagen
Berlin, Deutschland Cross Border Talents VollzeitCustomer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project) Contract Type: Full-time, Permanent Work Model: On-site and remote options (remote roles require relocation within Greece) Languages Required: Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...
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Customer Support Specialist
vor 1 Woche
Berlin, Deutschland CA Customer Alliance GmbH Vollzeit**About Us**: At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share...
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Customer Support Specialist
vor 2 Stunden
Berlin, Berlin, Deutschland SpotOn TA VollzeitThe Role: Customer Support Specialist – German Speaker/Deutschsprachig – RetailOffice Based – Szczecin, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Client: BPO Company.Office Based – Szczecin, PolandJob DescriptionAs a Customer Support Specialist, you will be the first point of contact for the...
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Customer Support Specialist
vor 48 Minuten
Berlin, Berlin, Deutschland Moss VollzeitAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make...
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Customer Support Specialist
vor 12 Minuten
Berlin, Berlin, Deutschland Moss VollzeitAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make...
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Customer Support Specialist
vor 1 Stunde
Berlin, Berlin, Deutschland Moss VollzeitAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make...
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Customer Support Specialist
vor 2 Stunden
Berlin, Berlin, Deutschland RAY AI VollzeitA Message from Our CEO:We're looking for full-time Customer Support Specialists who are passionate about delivering excellent service. You'll have the opportunity to actively shape our customer support processes, contribute your own ideas, and collaborate with multiple teams to create a consistently positive customer experience.Your Responsibilities:Serve as...
Customer Support Specialist
vor 2 Wochen
**3 powerful reasons to join our team as Customer Support Specialist**
1. Join a rapidly growing fintech niche that is currently expanding across Europe.
2. Work with some of the biggest marketplaces in Europe.
3. Make a significant impact on how millions of merchants experience our payment methods
OPP is not just a powerful payment solution - we’re one of the fastest-growing fintechs in Europe. In 2016 we were 5 people and a dog. Today, we’re 100 people across offices in Delft, Berlin, and London. Fully backed by Worldline but still in the driver’s seat - with no plans of slowing down any time soon. Join us in supercharging marketplaces around the globe. We’re hiring a Customer Support Specialist
**Be the lifeline for millions of merchants**
If you’ve ever paid on platforms like eBay Kleinanzeigen or Gumtree, then you’ve already met us. Our technology doesn't just arrange payments, it also allows marketplaces to accept, hold and disburse funds. Working with millions of merchants and billions worth of transactions each year, means we rely a lot on our internal Support Team. As your Customer Support Specialist, you play a crucial role part in our customer support service, acting as a dispute resolution expert. Your focus is to ensure a seamless resolution of all issues, especially daily disputes between merchants on platforms like Kleinanzeigen, one of our major clients. As the go-to person in disputes between buyers and sellers, we depend on you to carefully gather and analyze evidence. If needed, involve external third parties. While enjoying a considerable level of autonomy, you'll also collaborate with our tech team
+ Help us continuously to improve our product.
+ Determine and flag certain recurring trends that you would like to.
+ Expand your skills through constant optimizations.
+ Contribute to a high level of safety on our clients' platforms by minimizing fraud.
**Your track record tells us**
+ You have a customer-centric approach to conflict resolution.
+ You have at least 3 years of experience in a customer support-oriented role.
+ High attention to detail to ensure accurate documentation of evidence.
+ You have excellent communication skills, both written and spoken.
+ Besides being fluent in German, a proper level of English is required due to our international team and clients.
**How we invest in you**
A company is as strong as the people who help to build it. If you bring the expertise and a client-first mentality, we’ll make sure you receive all that’s needed to excel. We’ll offer you:
+ A proper salary, 13th month + travel expenses covered.
+ 8% on top of your monthly salary as a contribution to a pension plan.
+ Macbook + home office gear.
+ 28 paid vacation days.
+ 2 additional Diversity Days.
+ Hybrid way of working
+ The opportunity to leave your mark within a rapidly, internationally scaling fintech.
**Interested?**
**Job Types**: Full-time, Part-time
Pay: 2.500,00€ - 3.250,00€ per month
Expected hours: 32 - 40 per week
Work Location: In person
