(Senior) Director, Digital Consulting

**Description**

**Department**:
A&M’s Digital professionals work on some of the world’s most high-profile cases in a rapidly transforming landscape, striving for game-changing solutions that provide impactful long-term change. Our international team is comprised of seasoned executives from diverse backgrounds, functional experts & highly skilled consultants.

**The Purpose of the role**:
This is a fantastic opportunity for you to join a ‘hands on’ team as a

**(Senior) Director (M/F/d)**

in Munich, Düsseldorf, Frankfurt or Hamburg.

You will contribute to work streams on large programs but also smaller projects, leveraging your Digital knowhow and skill set in analyzing the status quo and developing sound solutions either from an external point of view or in collaborative settings with your client organization.

The focus of this role is to help A&M’s clients to understand the capability and impact of digital transformation and technology. You will advise in shaping their vision of technology and business capabilities, build a strategy to succeed and define digital transformation roadmaps to deliver the strategy. We have two key opportunities at Director level:

- ** Digital Strategy** - using your skills in strategy execution, you will own and deliver the transformation for our clients. Skills in operating model design, business analysis, business process and organization design will all be learned, developed and tailored for our clients’ needs.
- **Customer Experience** - from social networks to YouTube Channels, and from instore to online, transform all digital marketing / sales / service to determine a future-thinking customer experience.

Our Consultants not only form strategies or advise the clients, but also build alongside cross-functional teams - becoming part of client teams and operating fully end to end, from problem identification to formulating strategy and delivering the end product. You will work on transferring capabilities to help our clients use digital technology to transform their businesses. You will shape and drive end-to-end digital transformations across business, technology, process and people, creating value by reinventing the core of our client’s businesses.

This work includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations. You’ll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members. You will work with clients and teams on broader consulting work that includes strategy, operations/processes, training, organizational structuring, new digital initiatives, and marketing with a strong digital focus.

**Responsibilities**:
You will support the delivery of digital transformation projects (either Strategy or Customer focused or both) within Germany and EMEA, where identifying disruptive transformation levers and managing political complexity will be key to generate significant and sustainable savings. Assignments will focus on delivering large and complex transformation programs across our key client industries, bringing high added value to our clients (disruption mindset, restructuring DNA, acceleration of the transformation). To this effectively, you will need to:

- Undertake modernization programmes transforming traditional, largely manual IT departments and processes to a modern, highly automated, digital-first engineering function/business model;
- Provide solutions to real world problems facing clients today, whilst referencing a portfolio of end to end value-led, customer-centric digital transformations;
- Help clients devise strategies to reinvent customer experience by advising, shaping and delivering platform-led transformations to realize their strategic business objectives and get maximum value from their platforms;
- Help shape platform-led transformation strategies working with multi-disciplinary team of technologists, business architects and experience designers;
- Run short discovery or platform strategy phases of work, developing business transformation vision, value roadmap, high-level target solution designs, target experiences
- Cultivate and share best practices through thought leadership, personal experience and the shared collective experience gained from similar projects and engagements;
- Stay up to date on aligned industry trends and solution innovations, constantly refine point of view and demonstrate ongoing thought leadership;
- Promote how digital transformation can improve performance, reduced costs and achieve higher profitability;
- Work closely with senior stakeholders in the client’s business and with professionals from leading financial institutions;
- Be creative to generate break through ideas regarding transformation levers;
- Be an action-oriented self-starter with strong analytical skills and entrepreneurial flair;
- Have a strong exposure to client, be able to deal