Risk Specialist I, Aws Fraud Investigation Team

Minimum of one year of experience in: Fraud, Cyber Crime, Financial Crimes, or Financial Risk Management.
- Ability to perform deep investigations on complex, sensitive escalations for numerous internal stakeholders.
- Excellent oral and written communication, along with data presentation skills and the ability to effectively communicate with both internal and external stakeholders.
- Ability to work effectively in a multi-task, high volume environment.
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.
- Ability to deal with high level of ambiguity.

Job summary

Each day, hundreds of thousands of customers make billions of transactions worldwide on our cloud.

Are you interested in taking your skills and career to the next level, while having fun and fighting fraud in the cloud? Join a growing world class team to conduct investigations in order to prevent malicious and fraudulent usage on AWS.

You'll be an integral member of a team of Risk Specialist, analysts and specialists conducting complex investigations of fraud activity. You'll help drive related intelligence initiatives targeting new and emerging fraud threats to AWS.

You'll leverage your analytical and data skills to deep dive on a myriad of fraud activity to help drive complex investigations and investigative strategies.

You'll be at the forefront of keeping abreast of trends and fraud issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating and preventing fraud attacks.

Risk Specialist will be responsible for a wide range of duties related to the investigation and mitigation of fraud in the Cloud. Ideal applicants will have experience in the Cloud industry, previous fraud experience, and proven success in a customer-driven workplace.

This position relies on judgment to plan and accomplish goals with nearly all decisions expected to be made independently with a high degree of accuracy and attention to detail. Individual problem-solving and analytical skills are used to authenticate customers’ cloud computing behavior and complex transactions on AWS accounts.

The working hours are from 1pm to 10pm (UTC +02:00).

Mentorship and Career Growth

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Amazonians truly enjoy mentoring and on-boarding new team members through one-on-one mentoring and thorough, but kind, code reviews.

We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a well-rounded engineer and enable them to take on more complex features and services in the future.

Work/Life Balance

Our team is focused on balancing life with work, and does this via work autonomy and by prioritizing solutions and processes that enable us to scale faster than the business. Most days, our entire team is works across Seattle, New York, Austin, Dublin, and Amsterdam. When needed, co-locate together to work in collaboration. However, we are flexible when people need to work from home.

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key job responsibilities
- Conduct complex and deep dive investigations of sophisticated criminals and crime enterprises.
- Use a combination of manual and automated tools to gather data and conduct ad-hoc investigations.
- Work with cross-functional teams across Amazon for collaboration on fraud risks and investigations.
- Work with stakeholders to drive process improvements that will impact internal and external customers.
- Maintain the confidentiality of all information obtained during the investigations process.
- Take on ad-hoc projects/assignments related to fraud investigations as necessary.
- As a team we all share on-call responsibilities. With this we will need you to be flexible to work various shifts, including working one weekend day or alternative start-end times, and voluntary overtime hours per business needs.
- Experience countering fraud in a technology services organization or similar environment.
- Experience in e-commerce/on-line companies in fraud/risk control functions.

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