Senior UX Design Researcher

The Steelcase
**WorkSpace Futures Team** is passionate about envisioning game-changing experiences in the workspace that enhance the work-lives of employees of the world’s leading organizations. Reporting to the WorkSpace Futures Director, APAC & EMEA, we're looking for a Senior UX Design Researcher to join our multidisciplinary team of social scientists, design researchers, designers and technologists, and represent the needs of our customers across Europe, Middle East and Africa.

As a Senior UX Researcher, you will be working closely with cross-functional team members to prioritize needs, and with Industrial Designers, Product Managers, and Engineers to develop user-centered products, services and experiences. This position will be primarily focused on enabling the expansion of UX Core PD&L by championing the voice of the customer and extending our Community of Experts.

**Who you are**:

- Enthusiastic about delivering research throughout the product development process from framing wicked problems at the fuzzy front end of development to validation and testing of concepts
- Ability to work independently with direction to scope, align and lead project activities and build strong partnerships with business leaders
- Ability to lead UX research engagement across a cross-functional product development team and supervise external consultants and resources.
- Ability to drive cross-functional alignment on needs and help build new practices and approaches
- Creative with a variety of qualitative and quantitative research approaches and ability to flex your methods to meet the timing or resource needs of multiple business units
- Passionate about high-quality research & use a variety of communication methods (i.e. presentations, participatory activities or other engagements) that help bridge understanding and action.
- Eager to learn and thrive in an environment of stimulating ideas, dialogue, and diversity
- Possess an inherent intellectual curiosity around a wide range of topics with the highly evolved analytical and synthesizing abilities
- Possess a desire to continuously improve existing skills and abilities with a learning mindset
- Fluency in English is required. Other European languages a plus.

**Qualifications**:

- 7+ years of experience leading user research projects with a multifunctional team to scope and conduct research throughout the entire product development cycle
- Experience with all aspects of research, including study design, recruiting, facilitation, analysis, reporting
- Hands-on experience with rapid prototyping and testing, usability testing, remote research, field research, and survey design
- Knowledgeable about Lean and/or Atomic UX research methods and agile environments.
- Flexibility to take calls early morning or in the evenings to accommodate global business needs.
- BA/BS degree or equivalent in social science, humanities, design or similar field of study
- Graduate degree in social science, design, or design research or relevant specialty preferred

**Why People Choose to Work with Us**:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

**Who We Are**:
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions
- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

**What Matters to Us**:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply.
- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years._
- If you’re interested in Steelcase, but this isn’t the right time or role, join our _
- Talent Community_
- to be updated on future openings in your area(s) of expertise._