Intern in The Quality Department, Human Error Analysis and Quality Management
Vor 7 Tagen
Intern in the Quality Department, Human Error Analysis and Quality Management- **Job Requisition ID**:19971- **Date Posted**:1 November 2025- **Closing Date**:30 November 2025 23:59 CET/CEST- **Publication**:External Only- **Type of Contract**:Intern- **Directorate**:Technology, Engineering and Quality- **Workplace**:Darmstadt, DE**Location**
ESOC, Darmstadt, Germany
** Our team and mission**-
The PA&S Offices are responsible for the assurance of all space relevant aspects within the associated directorates and support the Independent Safety Office regarding Space Debris Mitigation and Safety activities.-
** Field(s) of activity for the internship**-
-** Topic of the internship: Improvement of collection and display of performance and effectiveness indicators**-
-Your key responsibilities:
-- review and analyse human errors in operations by reviewing and examining records and data (From ESTRACK operations);
- classify human error categories and their distribution across missions with Criticality and Impact;
- classify also with different category of Mission (including Low-Cost ones);
- identify, where present, correlations and distribution of human errors in the low-cost streamlined activities for providing input for the Low-Cost mission; tailoring process to be incorporated in QMS;
- present findings and recommendations to management in structured formats (graphs, dashboards, reports);
- use reporting and visualisation tools (e.g., Power BI, Excel, Microsoft 365 tools) to present results;
**Behavioural competencies**-
-Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking-For more information, please refer to ESA Core Behavioural Competencies guidebook-
** Education**-
-You must be a university student, preferably studying at master’s level. In addition, you must be able to prove that you will be enrolled at your University for the entire duration of the internship.-
** Additional requirements**-
-The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another ESA Member State language is an asset.-
Knowledge or experience with Microsoft 365 tools is considered an asset.** Diversity, Equity and Inclusiveness**
- **Important Information and Disclaimer**
During the recruitment process, the Agency may request applicants to undergo selection tests.
The information published on ESA’s careers website regarding internship conditions is correct at the time of publication. It is not intended to be exhaustive and may not address all questions you would have.
- **Nationality**
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