HR Specialist

**When you join Verizon**:
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

**Job Description Summary**:
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

As HR Specialist you will provide operational HR Support for our German, Austrian, Swiss population (possibility to take care of our Italian and Spanish population as well). This function enhances the employee experience and allows the businesses to operate customer focused, efficiently, cost-effectively and in compliance with regulatory and industry practices. You will be part of the International HR Answers team and report to the Supervisor HR Operations. You will have a close collaboration with all HR departments. The role will be based in Frankfurt, Germany.

**What you’ll be doing...**:

- Supporting Hires and Employee Self Service/ Manager Self Service initiated transactions: Creating contract addendum when needed, in line with the internal and country guidelines to ensure compliance.
- Answering and resolving frontline HR queries from Verizon employees and managers using a Workday Help, within specified service level agreements and targets.
- Taking ownership for closing queries requiring third party involvement (e.g., other internal HR departments, solution providers, HRIS, policy/process owners).
- Maintaining employee databases using Workday, G-Suite tools, and other web-based systems as required ensuring HR data is secure, correct, and updated at all times.
- Contributing to and participating in systems implementations and process improvement initiatives.
- Undertaking general administration duties as required and identifying opportunities to streamline processes wherever possible, recommending changes to increase efficiencies, improve the customer experience, and enhance service delivery.
- Developing and sustaining sound working relationships with internal customers, peers and other stakeholders.
- Acting as primary contact with external providers and internal Compensation and Benefits department.
- Carrying responsibility for the work references and Leave of Absence Administration (e.g., vacation, sickness, family friendly absences) in line with the internal and country guidelines to ensure compliance.
- Supporting the Case management of global mobility activity (e.g., immigration requirements, inter country transfers) to ensure compliance.
- Supporting the onboarding of new employees in close collaboration with the New Employee Support Team (NEST).
- Carrying responsibility for record retention of Employee files and documents (hard copy and digital) in the country, in line with the internal and country guidelines to ensure compliance.
- Carrying responsibility for the HR vendor process administration for the assigned countries, including HR related invoice processing and PO creation in close collaboration with internal Comp & Ben department and Local Finance.

**Where you'll be working**

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days (minimum 2 days per week) set by your manager.

**You’ll need to have**:

- Bachelor's degree or relevant experience.
- Fluency in English & German.

**Even better if you have one or more of the following**:

- Experience in HR.
- Strong administration skills.
- Experience in the latest word processing, presentation, and data analysis software (e.g., Microsoft Suite, Gmail) and experience with Workday.
- Ability to prioritize and multitask in a fluid, fast-paced environment within a global matrix organization.
- Ability to be a team player with a high focus on customer service.
- Strong communication skills.
- Fluency in Italian or Spanish would be a plus..

**Where you’ll be working**: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

**Scheduled Weekly Hours**: 40

**Equal Employment Opportunity**:
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other l