Postdoctoral Scientist, Customer Engagement
vor 2 Wochen
PhD in a relevant field, received within 2 years of starting the program
- Proven publication record in Machine Learning, Computer Vision, AI, Computer Science, or other related technical fields
- Experience in data science and quantitative research
- Proficiency in technologies relevant to the subfield
- Experience in Natural Language Processing, and in particular Large Language Models
We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Berlin, Germany for a one-year, full-time research position to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address challenges within TOD systems, such as Natural Language Generation for generating system responses based, state tracking, decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc), and deploy ML powered chatbots primarily in the customer returns domain.
Key job responsibilities
**In this role you will**:
- Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.
- Publish your innovation in top-tier academic venues and hone your presentation skills.
- Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.
Berlin, BE, DEU
- Ability to independently deliver results in a fast-paced environment
- Publications at top-tier, peer-reviewed conferences and/or journals
- Exceptional verbal and written communication skills
- Expert knowledge in modeling and performance, operationalization, and scalability of scientific techniques and establishing decision strategies
m/w/d
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