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**Job Description**:
**Service Operations Officer - On wing Maintenance Planning (f/m/d)**
**Full time**
**Dahlewitz / Hybrid**
**Why Rolls-Royce?**
An exciting opportunity has arisen for a **Service Operations Officer - On wing Maintenance Planning (f/m/d) **to join Rolls-Royce in **Dahlewitz **close to Berlin.
Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.
Join us as a **Service Operations Officer - On-Wing Maintenance Planning **and leverage your expertise in aviation and project management to drive customer satisfaction and operational excellence in a dynamic, global environment.
We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.
**What you will be doing**
With this exciting opportunity you will get a chance to:
- Serve as the main contact (external/internal) for On-Wing engine maintenance activities and the technical/logístical planning of these at worldwide service centres or customer main bases.
- Be responsible for the continuous improvement of On-Wing engine maintenance processes to meet customer satisfaction, product quality, cost, revenue, and turnaround time targets.
- Deliver On-Wing maintenance work-scopes in accordance with airworthiness regulations and contractual/commercial T&C, coordinating closely with service centres and customers.
- Provide standardized reports to measure performance against service delivery targets.
**Who we’re looking for**
At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
To be successful in this role you will need to:
- Hold a Diploma, Bachelor, or Master in Economics, Industrial Engineering, or a similar field.
- Have advanced knowledge in aviation, aircraft, and engine maintenance planning, along with technical product expertise.
- Possess extensive experience and knowledge in multi-project management.
- Be customer-focused with strong business acumen.
- Be fluent in English with broad intercultural skills; a second foreign language is desirable.
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
You can learn more about our global Inclusion strategy at Our people | Rolls-Royce
**Closing date: 10.12.2024**
**Job Category**:
Service Operations
**Posting Date**:
26 Nov 2024; 00:11
