Collections Officer
vor 2 Wochen
**Collections Officer (f/m/x) for Latvian market**
REVOLUTIONIZING THE CREDIT MANAGEMENT INDUSTRY
PACTUM COLLECTIONS is pan-european debt collections agency, centralized under one Berlin based roof. We have managed to simplify receivables and portfolio management into something that works brilliantly for organizations. Through our modern tools, advanced behavioural science & algorithms we are completely transforming how collections are done today.
Pactum Collections is part of Multitude Group, a leading international provider of mobile financial services, building an online ecosystem that transcends the hassle of physical banking and financial transactions, into a paperless and borderless real-time experience for our customers. Multitude Group is listed on the Prime Standard of Frankfurt Stock Exchange under symbol 'FRU'.
We´re looking for a Latvian and Russian speaking Collection Officer (f/m/x) to join us in Berlin (Work from home and office).
**Responsibilities**:
- Negotiating and motivating customers to repay their debts
- Interview reasons for delays in payments
- Constant monitoring of payment agreements
- Finding and updating data to debtors (skip tracing)
- Registering in computer programs Collections activities
- Other tasks assigned by the line manager
**Requirements**:
- Work experience in collections or customer service is beneficial
- Fluent in spoken and written Latvian and Russian
- English is beneficial
- Strong interpersonal and communication skills as required to effectively communicate to a diverse audience
- Problem-solving, conflict resolution and negotiation skills
- Confident, driven and results-oriented
Why join Pactum Collections?
- Company share matching program
- Possibility to work from home and from the office
- Your assigned business laptop will be available for your free personal use, after the 5th year
- Urban Sports Club incentivised membership
- Commuting allowance
- Working in a fast-growing international finance company
- Opportunities for growth, the realization of own ideas and further training
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