Intern/ Working Student Customer Value

Vor 5 Tagen

Munich, Deutschland Celonis SE Vollzeit

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as an **Intern/ Working Student Customer Value**.

**The Team**:
You’ll join our Customer Value Management team based from Munich. The team forms a key part of our wider Customer Value Organisation which is scaling rapidly across Europe and the US.

**The Role**:
As a member of our Customer Value Team, you will turn every process mining project into a success story. We are responsible for ensuring that our customers are successful in the long term and holistically with Celonis. We see ourselves as strategic advisors along the entire Celonis customer journey. In doing so, you will consult our customers in their strategic orientation and overall objectives, derive concrete recommendations for action and advise them on the design and implementation of a suitable organizational form.

**The work you’ll do**:

- You competently address the individual needs and industry-specific requirements of our customers - and never lose sight of industry-standard KPIs, such as retention, expansion or NPS (Net Promoter Score).
- As part of your consultant responsibilities, you will create presentations and organize workshops for our clients and inspire with your creativity by wrapping customer experiences into exciting stories.
- Join customer meetings and gain valuable experience in workshops

**The qualifications you need**:

- Student of business administration, business information, or similar
- Already gained some experience in the field of consulting, startups or similiar
- Characterized by excellent communication skills and a confident manner
- Passionate about project management and never lose sight of project goals, even during “crunch time”
- Conjure up easily readable texts and can present complex technical issues in a simple and understandable way
- Bring an affinity for Big Data, Process Mining & analytical thinking
- Extremely committed, dynamic and visionary
- Very good skills in verbal and written English and German
- Very good skills in Microsoft Office, especially Power Point and Excel

**What Celonis can offer you**:

- The unique opportunity to work within a new category of technology, Execution Management
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
- Great compensation and benefits packages (stock options, 401(K) matching, generous time off, parental leave, and more)
- Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

**About Us**

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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