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Technology Lead

vor 2 Wochen

Stuttgart, Deutschland N Consulting Ltd Vollzeit

Location: Stuttgart, Germany

Experience: +6 Years

Language:English

Technical Skills:

- Troubleshooting skills
- Understanding and operations experience
- Operating system: Linux or Windows advance user level experience

**Responsibilities**:

- Shall be point of contact and owner of automation support.
- Shall be Managing team queues in Service Now.
- Shall be Managing small/medium team size of operations engineers to handle issues in the platform or issues with the items delivered by the platform including Stakeholders management from operation perspective.
- Bottom-line of operation which comprises small/medium size support team management to distribute work in various support model of 24*7, 16*5
- Bottom-line of operation to ensure guiding & mentoring team to achieve SLA compliance & customer satisfaction and delight.
- Bottom-line for operation support reporting (leveraging ServiceNow Report & Dashboard) to different stakeholders.

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: Up to 430.00€ per day

Work Location: In person