International Service Coordinator Us

Standort: Wildpoldsried, BY, DE Berlin, BE, DE- Stellen-ID: 3039**At the earliest date possible we are looking for support for our #teamsonnen**:
Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since 2010 and is now represented in Europe, the USA and Australia with over 1,000 team members globally. In Germany, our offices are located in the beautiful Wildpoldsried (Allgäu) and the vibrating heart of Berlin Kreuzberg.

At sonnen, we are building the energy system of the future. To this end, we are developing new technologies and business models that have not existed before. Whether intelligent power storage, virtual power plants or digital services - we set the trends of a new energy world. That means, among other things, the inexpensive production and storage of renewable energy and the intelligent networking of producers and consumers. sonnen thereby gives people around the world the opportunity to become independent of fossil fuels and conventional energy supplier.

We are growing steadily and are looking for people who want to join us in our vision of clean and affordable energy for all while making a positive impact on climate change.

**What you can do to drive energy transition**
- You support the service organization in the US by implementing corporate processes and the management of it. Service processes are related to the area of field service, repair center, service administration and remote support (1st/2nd/3rd level).
- You act as interface between the US organizations and the HQ in Germany related to technical service requirements and the set-up of the service organization
- You act as project manager for international improvement projects. You collect the requirements, coordinate the implementation and report the progress
- You are the key contact for one of our service tools
- You create, document and monitor service processes, but also react on deviations.
- You constantly check the data quality of the service tools/database and define measures to improve it

**What you need on that journey**
- Successful completed academic studies on economic or engineering sciences or comparable qualifications like certified engineer
- At least 3 years’ experience in project management (certification desirable)
- Strong experience in process management (modelling, operating, improving)
- At least 2 years’ experience in an international work environment
- Experience in technical service, preferable in energy storage
- Strong communication skills and high competence in problem solving
- Strong English and German language skills spoken and written, additional languages are desirable
- Excellent MS-Office skills; Salesforce and SAP experiences are welcome
- Willingness to travel

**What you can expect at sonnen**:

- An atmosphere of openness, tolerance and mutual respect, where innovation is expected and encouraged
- The option of working full
- or part-time for every position
- 29-32 days annual vacation with increasing team membership
- Leasing of company bikes with up to 40% discount
- At sonnen, all positions can be filled full or part-time
- Flexible working hours and home office option
- Workation within the EU
- Free German, English as well as online yoga and body art courses
- Soft drinks, fruits and cereals in our offices
- Regular team and company events
- We love dogs You too? Feel free to bring your fellow friend to our offices
- Other benefits, such as discounts on sports memberships and other services or products

**sonnen - energy is yours**

**Jobsegment**:Database, Project Manager, SAP, ERP, Technology