Pm, Delivery

Vor 3 Tagen

Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Come and be a part of a dynamic team of learning professionals who are elevating the performance of Amazon third party delivery partners at AMXL. AMXL is a single-threaded organization that owns the end to end customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU.
To support our organizational mission, we must have exceptionally talented, bright, empathic, and driven partners in our organization.
As a Program Manager, Delivery & Services on the AMXL L&D team, you will play a vital role in creating a pipeline of partners who are ready to lead in increasingly complex environments and keep pace with the continued growth of the business. Our team partners with leaders at all levels to provide targeted programs and custom solutions for AMXL partners.

Key job responsibilities
- Develop Train the Trainer (TTT) materials to stand up a standardised training program across the EU
- Design new learning contents including in-app job aids for both upskilling and refresher training needs
- Conduct in-station and offsite activities such as presentations, training sessions, and role-playing exercises
- Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement.
- Contribute to reporting on training activities and analyse data to drive results and learning effectiveness
- Evaluate training program efficacy as the program expands and continuously refine on an ongoing basis
- Work strategically with country and regional leaders to identify flexible learning solutions to operational challenges and work toward reducing / eliminating the need for training.
- Identify emerging technology solutions to enhance the learning experience and reduce the resources/cost/lead time required to develop and execute training.
- Able to travel nationally and internationally as required

Munich, BE, DEU | Munich, BY, DEU | Munich, DEU
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

m/w/d

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