Sales & Retention Specialist - Swedish
Vor 6 Tagen
Over 2 billion people use our client's software Do you want to work for a very hip company in a great international atmosphere? We are looking for a Sales & Retention Specialist (M/F/d) for the Swedish market, who would like to work in an international team and in a rapidly growing environment in which no year is like the other
Tasks
\- Contacting existing customers to ensure a high service level and customer retention
\- Developing cross and up-selling opportunities with the existing customer base
\- Following up and negotiating with customers to prevent churn and generating pricing quotes for renewals
\- Collecting and analyzing feedback from the customers to improve internal processes and customer loyalty
**Requirements**:
\- Bachelor's degree in economics, linguistics, or relevant field. Alternatively, an equivalent commercial experience
\- Fluency in Swedish and English, other languages are a plus
\- Experience in sales, customer retention, or customer service, with up-selling and cross-selling
\- Experience in the IT environment with SaaS knowledge is a plus
\- Strong communication skills, positive attitude and enjoy working in an international team
**Benefits**:
\- A nice job in a prosperous and dynamic company in Germany with high social security
\- An international environment and atmosphere with colleagues from over 60 different countries
\- Working in a pleasant and highly motivated team that interacts with respect and trust
\- First-class on-the-job training
\- Lots of room for creativity and the chance to influence the development of a company
\- 30 days of holiday
\- Indefinite working contract
\- Free fruit, non-alcoholic drinks, and a varied sports program
\- Internal language courses
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