Liquid and Powder Technologies Service Process Excellence Leader
Vor 2 Tagen
**Liquid and Powder Technologies Service Process Excellence Leader (M/F/d)**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
**Job information**
**Reference Number**
JR-0032405
**Job function**
Service
**Position type**
Full time
**Site**
N/A, 47229 Duisburg
- As the LPT Service Process Excellence Leader, you will drive the documentation, harmonization, and improvement of our LPT Service Process landscape from end to end. Your goal is to enhance customer response and request resolution times, increase employee satisfaction, and ensure consistent, outstanding service. Guided by data and a LEAN service approach, you will identify and implement improvement opportunities to simplify, innovate, and automate processes—ensuring our business operations are focused on enhancing operational efficiency and customer experience.
- Your responsibilities and tasks:
You will establish a structured process governance framework, ensuring operational excellence, transparency, and knowledge-sharing across our LPT Service landscape.
This position will be based in Europe, with the exact location to be determined.
Key Responsibilities:
- Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
- Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.
- Identify and integrate local best practices from LPT or other divisions to improve related processes.
- Collaborate with the IT team to identify opportunities for automation and digital transformation of service processes, enhance existing tools, and assess new technologies.
- Represent LPT Service within the global Business Process Management (BPM) community, ensuring alignment with the overall GEA process landscape.
- Work closely with the LPT Customer Experience Transformation Leader to ensure service processes are optimized for customer success.
- Promote Lean Service System principles by incorporating a LEAN approach into your work.
- Foster a Lean and Six Sigma culture by training and coaching teams on Lean methodologies, tools, and techniques to drive continuous improvement.
- Develop a Lean Learning Path within LPT Service in collaboration with the LPT Academy, providing employees with training in continuous improvement and Lean Service System best practices.
Your profile and qualifications:
**Requirements**:
- 5+ years of experience in LEAN/ Six Sigma initiatives and driving continuous improvement in an industrial business environment (LEAN/ Six Sigma Black Belt preferred)
- Bachelor's degree in business or a related field.
- Strong leadership skills, including experience in managing change.
- Results-oriented mindset with strong analytical and organizational skills.
- Willingness to travel domestically and internationally as required.
- Fluent in English, with excellent written and verbal communication skills
- For reasons of readability, no gender-specific differentiation is made in the job advertisement. However, the job advertisement is explicitly aimed at all persons, regardless of gender or lack thereof._
-
Duisburg, Deutschland GEA VollzeitJob opportunityLiquid and Powder Technologies Service Process Excellence Leader (m/f/d)GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting...
-
Duisburg, Nordrhein-Westfalen, Deutschland GEA Group VollzeitAs the LPT Service Process Excellence Leader, you will drive the documentation, harmonization, and improvement of our LPT Service Process landscape from end to end. Your goal is to enhance customer response and request resolution times, increase employee satisfaction, and ensure consistent, outstanding service. Guided by data and a LEAN service approach, you...
-
Duisburg, Nordrhein-Westfalen, Deutschland GEA Group VollzeitYou will establish a structured process governance framework, ensuring operational excellence, transparency, and knowledge-sharing across our LPT Service landscape.This position will be based in Europe, with the exact location to be determined.Key Responsibilities:Drive the documentation, streamlining, and harmonization of LPT Service processes...
-
Instandhalter EMR
Vor 5 Tagen
Duisburg, Nordrhein-Westfalen, Deutschland Air Liquide VollzeitAir Liquide is a world leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on continuously improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases, but also other gas solutions such as hydrogen. Our 64,500 employees work for our customers...
-
Area Continuous Improvement Lead
Vor 5 Tagen
Duisburg, Nordrhein-Westfalen, Deutschland MAERSK VollzeitNo matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are committed to providing the best possible development and career growth opportunities...
-
Area Continuous Improvement Lead
Vor 5 Tagen
Duisburg, Nordrhein-Westfalen, Deutschland A.P. Moller - Maersk VollzeitNo matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are committed to providing the best possible development and career growth opportunities...
-
Service Operations Transformation Director
Vor 2 Tagen
Duisburg, Deutschland GEA Group Vollzeit**Service Operations Transformation Director (M/F/d)**: GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them! We offer interesting and challenging tasks, a...
-
Process Engineer
vor 2 Wochen
Duisburg, Nordrhein-Westfalen, Deutschland Factor2 Energy VollzeitAt Factor 2 Energy,we are on a mission to revolutionize the geothermal market. Our vision is to scale the global geothermal potential rapidly and to provide 24/7, green energy at competitive rates by utilizing CO2as working fluid."Work smarter, not harder" Our approach uses CO₂ as the working fluid in geothermal power generation –...
-
Team Leader Sales
vor 2 Wochen
Duisburg, Deutschland Doka VollzeitJob DescriptionAre you looking for a new challenge in an innovative, forward-thinking environment? Would you like to actively shape the future of construction and address key challenges such as the skilled labor shortage, material waste, and inefficiencies on the construction site with state-of-the-art robotics?You have solid experience in project and...
-
Mechanical Design Engineer
vor 9 Stunden
Duisburg, Nordrhein-Westfalen, Deutschland Cogs VollzeitResponsibilities:Own the end-to-end design of all systems in our plant design, while mentoring, guiding, and growing a team of engineers who support you.Select process components such as sensors, valves, pumps, and vessels according to requirements and translate them into physical products.Manage mechanical design projects, from initial factory ideation...
