Liquid and Powder Technologies Service Process Excellence Leader

vor 2 Wochen

Duisburg, Nordrhein-Westfalen, Deutschland GEA Group Vollzeit

You will establish a structured process governance framework, ensuring operational excellence, transparency, and knowledge-sharing across our LPT Service landscape.

This position will be based in Europe, with the exact location to be determined.

Key Responsibilities:

  • Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
  • Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.
  • Identify and integrate local best practices from LPT or other divisions to improve related processes.
  • Collaborate with the IT team to identify opportunities for automation and digital transformation of service processes, enhance existing tools, and assess new technologies.
  • Represent LPT Service within the global Business Process Management (BPM) community, ensuring alignment with the overall GEA process landscape.
  • Work closely with the LPT Customer Experience Transformation Leader to ensure service processes are optimized for customer success.
  • Promote Lean Service System principles by incorporating a LEAN approach into your work.
  • Foster a Lean and Six Sigma culture by training and coaching teams on Lean methodologies, tools, and techniques to drive continuous improvement.
  • Develop a Lean Learning Path within LPT Service in collaboration with the LPT Academy, providing employees with training in continuous improvement and Lean Service System best practices.
     

Requirements:

  • 5+ years of experience in LEAN/ Six Sigma initiatives and driving continuous improvement in an industrial business environment (LEAN/ Six Sigma Black Belt preferred)
  • Bachelor's degree in business or a related field.
  • Strong leadership skills, including experience in managing change.
  • Results-oriented mindset with strong analytical and organizational skills.
  • Willingness to travel domestically and internationally as required.
  • Fluent in English, with excellent written and verbal communication skills

For reasons of readability, no gender-specific differentiation is made in the job advertisement. However, the job advertisement is explicitly aimed at all persons, regardless of gender or lack thereof.

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