Head of Banking Operations

**Company Description**
Scalable Capital is a leading digital investment platform in Europe. The company empowers everyone to shape their financial future. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs and other exchange-traded products and set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios and is also adopted as a white-label solution by renowned B2B partners. With the European Investor Exchange (EIX) Scalable Capital offers a stock exchange for retail investors in Europe. Over 27 billion euro is held on the platform by more than one million clients. Scalable Capital was founded in 2014 and employs more than 500 people at its offices in Munich, Berlin, Vienna, and London. Together with the founding and management team around Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

We are seeking an experienced Head of Banking Operations (M/F/x). In this back-office function you will have a strong focus on building and operating processes that uphold our company value no. 1: We value other people’s money.
- You lead the day-to-day activities of the banking operations teams, fostering a high-performance culture.
- You manage our Banking Operations department spanning the areas of Anti-Financial Crime Operations, fraud operations, KYC Operations, Lifecycle Operations as well as individual client related banking processes.
- You further support our credit operations processes, reporting and monitoring.
- You possess and maintain a deep understanding of the FinTech/Investment industry, including regulatory requirements and risk/compliance considerations.
- You manage operational requests from authorities and escalations to authorities.
- You ensure compliance with regulations and internal policies in all activities the team carries out together with our Compliance, AML & Outsourcing teams.
- You drive process improvements to enhance operational efficiency and effectiveness of our teams.
- You further develop and monitor key performance indicators (KPIs) for data-driven monitoring of all Banking Operations teams in close collaboration with Risk Management, Finance and other departments.
- You report to the Managing Directors about developments and progress in the Banking Operations department on a regular basis.

**Qualifications**
- You have extensive prior experience in the retail banking/financial services sector.
- You have an excellent academic background in Finance, Business or Economics.
- You possess proven leadership skills and analytical and problem solving abilities as Team or Department Lead at a bank, investment firm or other financial institution, ideally in the Banking Operations area with a strong focus on AFC operations.
- You are highly interested in the world of capital markets with expert knowledge of process management and optimisation.
- You thrive for innovative process design and agile product development with an affinity for efficient technology based solutions for digital processes.
- You are highly motivated to lead high-performing teams to success by creating a supportive and friendly work environment.
- You have full professional proficiency in German and English as well as excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

**Additional Information**
- Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
- Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
- Enjoy an office in a great location in the middle of Munich or Prenzlauer Berg, a vibrant district surrounded by an exciting array of restaurants, cafés and convenient amenities
- Be productive with the latest hardware and tools
- Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
- Learn and experience German culture first hand by joining our free German language classes
- (International) relocation support
- Flexible vacation policy and the opportunity to work from abroad
- Benefit from an attractive compensation package and from the company pension scheme
- Monthly contribution of 25% for the ‘Deutschland Jobticket’
- Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker