Team Lead Data Centers

vor 3 Stunden

München, Deutschland Salute Vollzeit

Salute is a global leader in delivering Data Center services - firmly established in the US and with a rapidly growing client base across Europe and beyond.

This is an exciting time to join the team as we step up operations in new countries and commence work on new and challenging projects. As a result of this growth, we are looking to recruit a Team Lead for our Junior Engineers.

As a Team Lead for our Junior Engineers, you will oversee two teams of 12 junior engineers operating in 24/7 shifts across our Munich and Nuremberg datacenters. This role involves close collaboration with datacenter management and site engineers to ensure optimal performance of our technical installations and infrastructure.

**Key Responsibilities**:

- Operational Oversight: Ensure the timely and proper execution of activities for the datacenter’s equipment, adhering to all applicable processes and procedures.
- Team Management: Manage working schedules for junior engineers, ensuring adequate coverage and shift balance.
- Procedure Development: Develop, implement, and enforce operational procedures for NOC operators to enhance efficiency and compliance.
- Documentation: Maintain and organize all documentation related to the team’s roles and responsibilities.
- Training: Provide, oversee, and track training programs to ensure the continuous development of junior engineers.
- Incident Reporting: Monitor and report incidents following established protocols and standards.
- Communication: Keep local management informed about activities, incidents, and significant updates.
- Stakeholder Collaboration: Work effectively with internal teams, stakeholders, and datacenter management to align on goals and priorities.
- Performance Management: Conduct regular documented one-on-one meetings with team members to set, monitor, and track goals.
- Emergency Coverage: Be available to cover shifts during emergencies if required.

**Primary Focus**:
The Team Lead is responsible for overseeing two teams monitoring the technical installations and infrastructure of two datacenters, ensuring 24/7/365 operational reliability and performance.

**Requirements**:

- Experience: Proven work experience in a datacenter or other critical environment.
- Leadership: Demonstrated management experience, preferably with distributed or shift-based teams.
- Shift Flexibility: Availability to work shifts as a backup in emergencies.
- Skills: Strong organizational and communication skills (written and oral) in both German and English.
- Technical Aptitude: Willingness to learn datacenter technical principles and operations.
- Interpersonal Skills: A team-oriented mindset with excellent interpersonal and mentoring abilities.

The role is a full-time position and based in Munich or Nuremberg, Germany, and will include business travel as needed to meet business demands but will likely be nominal.

At Salute, we don’t have employees. We have team members. It’s our culture, and it’s a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety.

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