Field Service Representative

vor 2 Wochen

Stuttgart, Deutschland Barbaricum Vollzeit

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 15 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent._
- Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join us._

**Barbaricum is seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world’s hardest problems**

**Responsibilities**:

- Provide desk-side training to analysts.
- Train analysts/operators in a classroom setting.
- Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.
- Provide feedback to the Palantir engineering team about product.

**Qualifications**:

- Active DOD TS/SCI Clearance
- Willingness to permanently relocate to Germany and/or Italy
- Experience fusing intelligence capabilities in support of operations.
- Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.
- Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus.
- Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
- Ability to travel domestically and internationally 25% of the time if needed
- Ability to work independently and as part of a team.
- Strong knowledge of Excel
- Military/Special Operation/Law Enforcement experience is a plus

**Additional Information

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