Senior Technical Service Technologist

Join Ingredion, where innovation impacts lives worldwide Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there’s a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. Location: HamburgWorkplace type: HybridIngredion is looking for a dedicated and motivated Technical Service Technologist for the Bakery divisionThe Senior Technical Service Technologist is responsible for providing outstanding technical customer experience and driving innovation, to create superior customer-centric solutions. In addition, the incumbent is an expert in formulating, applying ingredients, understanding structural & functional relationships, and food processes within a specific key application category. As the subject matter expert for application expertise in their field they actively collaborate with the technical team to share their knowledge for both texture and healthful solutions.The Senior Technical Service Technologist reports to the Manager, Technical Service Central and Eastern EuropeWhat you will do:Serve as the primary technical contact for key bakery accounts, leadingprojects that drive innovation and business growth. Conduct application trials—both in our labs and at customer sites—developing and fine-tuning recipes, formulations, and processes. Diagnose formulation and process challenges, recommending tailored solutions that optimize performance and product quality. Organize and host customer visits, workshops, and pilot trials at Ingredion Idea Labs. Document project work, communicate results internally and externally, and maintain accurate CRM records. Leverage global Ingredion expertise to solve local technical challenges and participate in cross-functional innovation teams. What you will bring:A degree in Food Technology, Food Engineering, or a related field Proven track record in technical service, NPD, or applications for specialty food ingredients Hands-on experience with ingredient systems and processing in bakery applications Strong understanding of lab and pilot-scale equipment and food formulation techniques Fluency in both German and English (verbal and written) Who you are:A problem-solver with strong analytical and communication skills Customer-oriented and skilled at translating needs into technical solutions Proactive, curious, and eager to learn and innovate Able to work independently and take initiative in fast-paced environments Comfortable traveling up to 40% across the region Why Join Ingredion?Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Createthe future withusandenjoy:Flexible Work Arrangements – We value flexibility to support you both professionally and personallywithin a 37-hour work weekTotal Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success Generous Vacation Policy – Take advantage of 30 vacation days each year, plus two additional holidays on Christmas Eve and New Year’s EveComprehensive Benefits & Wellness Support – Access health benefits, EGYM Wellpass Membership, savings plans, and resources for your well-being, plus perks like a Profi Ticket, free parking, and secure bicycle accommodations.Career Growth – Learning, training, and development opportunities. Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally Employee Referral Program – Refer top talent and earn a bonus if they’re hired Company Pension Plan – Secure your future with financial support for retirement.Company Events – Join in on our Christmas party, family day, or Sustainability day for fun and connectionAdd Country benefits herePrivacy Notice: The Applicant Privacy Notice explains how Ingredion uses personal data of applicants and what rights an applicant has in relation to the use of this data for recruitment purposes. This notice applies to applications submitted through Ingredion's career websites and through third parties, such as recruitment agencies, job boards and other means, e. g. by post or e-mail. The announcement can be viewed here:Relocation Available:No