Customer Success Engineer
Vor 6 Tagen
Your tasksYour mission:Ensure an excellent customer experience in close collaboration with our customers and partnersSupport our customers and partners to solve problems and ensure a noticeable top-level satisfactionContinuous improvement of our support quality and infrastructureYour responsibilities: Act as a capable partner on eye level in appearing support cases;Handle support cases of 1st, 2nd and 3rd level;Simulate customer problems in our TestLab and implement test and analyzing programs; for L3 support engineersManage RCA for RMA cases Support the continuous improvement and maintenance of our support infrastructure (knowledge base, support portal);Partner with our global support colleagues as well as other internal and external interfaces Your profile Your profile:University degree with technical focus or similar background with several years of professional experience, ideally gained in a support role within the IT industry;Basic programming skills using Java, C or C++ (that is the ideal case; not a hard requirement but would help tremendously)You know the basics of cryptographyTCP/IP networking knowledge is a plus;Cooperative, communicative, service and solution-oriented way of working with very good analytical skills;Very good English communication skills; Expericences with ERP and CRM systems is a plus We offer An open and friendly corporate culture characterized by constructive and collaborative interactionWe provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)Early risers and night owls - thanks to a flexible working model you can organise your working day yourselfWe also support you privately â benefit from special payments or additional vacation days on anniversaries or other special occasionsUtimaco is growing and living diversity Our global team includes colleagues from 42 nationalities and 45 different languages spoken
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Customer Success Engineer
Vor 5 Tagen
Aachen, Düsseldorf, Neu-Isenburg, Remote, Deutschland Utimaco IS Vollzeit 50.000 € - 80.000 € pro JahrCustomer Success Engineer (Support Engineer) ABOUT UTIMACOUtimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters...
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Solutions Engineer
Vor 7 Tagen
Neu-Isenburg, Deutschland NetApp VollzeitTitle: Solutions Engineer Location: Schiphol-Rijk, NL, 1118 BH Requisition ID: 132513 Job Summary As a Solutions Engineer (SE) in NetApp's Sales function, you are responsible for technical selling of NetApp's Products & Services to existing and potential customers. You will utilize your technical and relationship building skills in working with vendors,...
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Performance Analysis Engineer
vor 1 Woche
Neu-Isenburg, Deutschland NetApp VollzeitTitle: Performance Analysis Engineer Location: San Jose, CA, US, 95128 Requisition ID: 132660 Job Summary Data is the currency of business in the digital era. NetApp is the data authority, helping customers leverage and manage their data wherever it resides – in the cloud, in their data centers, or anywhere data flows. Engineers at NetApp help transform...
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Sr. Director, Commercial Sales
vor 1 Woche
Neu-Isenburg, Deutschland NetApp VollzeitTitle: Sr. Director, Commercial Sales Location: Paris, FR Requisition ID: 131203 Job Summary This strategic, growth-focused Commercial Segment Leader will report to the Area Vice President, France and will lead the ongoing development and execution of NetApp’s Commercial business. This highly visible, collaborative role will set the vision and execution to...
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Neu-Isenburg, Deutschland Chip 1 Exchange GmbH & Co. KG VollzeitDedicated to Progress – Welcome to Chip 1 We are Chip 1 Exchange GmbH & Co. KG from Neu-Isenburg. We know that there is a lot between good ideas and progressive action. Therefore, since our foundation in 2001, we have continuously developed our entrepreneurial vision and have become the experts in the global distribution of electronic components....
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Neu Isenburg, Hessen, Deutschland Chip 1 Exchange GmbH & Co. KG Vollzeit 50.000 € - 80.000 € pro JahrDedicated to Progress – Welcome to Chip 1We are Chip 1 Exchange GmbH & Co. KG from Neu-Isenburg. We know that there is a lot between good ideas and progressive action. Therefore, since our foundation in 2001, we have continuously developed our entrepreneurial vision and have become the experts in the global distribution of electronic components....
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Neu Isenburg, Hessen, Deutschland 8f06e301-e246-4721-b839-659cb46d23e7 Vollzeit 50.000 € - 80.000 € pro JahrDedicated to Progress – Welcome to Chip 1We are Chip 1 Exchange GmbH & Co. KG from Neu-Isenburg. We know that there is a lot between good ideas and progressive action. Therefore, since our foundation in 2001, we have continuously developed our entrepreneurial vision and have become the experts in the global distribution of electronic components....
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Sr. Product Manager
vor 1 Woche
Neu-Isenburg, Deutschland NetApp VollzeitTitle: Sr. Product Manager Location: San Jose, CA, US, 95128 Requisition ID: 132521 Job Summary NetApp is seeking a seasoned Senior Product Manager to join our dynamic Product Management team for Enterprise Storage Software to lead the strategy, roadmap, and execution for NetApp’s ONTAP-based enterprise storage solutions, including ASA and AFF platforms....
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Neu Isenburg, Hessen, Deutschland Chip 1 Exchange & Co Vollzeit 40.000 € - 80.000 € pro JahrDedicated to Progress – Welcome to Chip 1 We are Chip 1 Exchange GmbH & Co. KG from Neu-Isenburg. We know that there is a lot between good ideas and progressive action. Therefore, since our foundation in 2001, we have continuously developed our entrepreneurial vision and have become the experts in the global distribution of electronic components....
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Senior Sales Executive, S&a
Vor 6 Tagen
Neu Isenburg, Deutschland UL Solutions VollzeitServes as the main point of client contact for speciality Software products/services throughout the sales cycle Maintains ongoing relationships after the initial sale has closed to convert software renewals effectively Specific to the customer’s current technology platforms and systems, communicates the value proposition of assigned speciality...
