Business Development Director – Aftermarket

The Business Development Director,  has overall responsibility for Business Development and Services Activities / Performance worldwide for Information Solutions Aftermarket segment. His mission is to setup and implement the Product Line Services Strategy, shaping the organization and delivering on fixed objectives / KPIs to sustain global PL profitable growth.

Who will you be working with?

You will work closely with Product Line leadership, regional Services organizations, Operations, Product Management, Project Management, Key Account Managers, and strategic customers worldwide.

As a global leader within the Information Solutions Aftermarket business, you will collaborate across functions and regions to drive growth, enhance customer satisfaction, and ensure the successful delivery of service solutions aligned with business objectives and customer needs.

How will you make a difference?

As a member of the Information Solutions leadership team, you will be responsible for defining and executing the global services strategy for the Information Solutions Aftermarket segment. You will drive sustainable and profitable growth through business development, portfolio expansion, strategic partnerships, and operational excellence.

In this role, you will lead global service activities, shape the organization's capabilities, and ensure alignment between market opportunities, customer requirements, and product roadmaps. Your leadership will help strengthen customer relationships, improve business performance, and support the long-term success of the Information Solutions portfolio.

What do we want to know about you?

Required Qualifications & Experience

• Bachelor's degree in Business, Engineering, Marketing, Project Management, or a related field.
• 10+ years of experience in Business Development, Commercial Management, Sales, Marketing, Project Management, Product Management, or related disciplines.
• Experience within an international industrial organization, preferably in transportation, equipment manufacturing, digital technologies, or other technology-intensive industries.
• Proven experience leading cross-functional initiatives in a matrix organization.
• Strong strategic planning, business development, and commercial management capabilities.
• Experience driving growth initiatives and managing customer and stakeholder relationships.
• Strong analytical, organizational, and problem-solving skills.
• Experience using CRM, forecasting, sales planning, or S&OP tools.
• Excellent written and verbal communication skills.
• Demonstrated people leadership, coaching, and talent development experience.
• Fluent English and German language skills, French is a plus

Nice to Have

• Experience within rail, transportation, digital solutions, software, or industrial technology sectors.
• Experience leading global teams and international business operations.
• Knowledge of aftermarket services, service portfolio management, and lifecycle support offerings.
• Change management and business transformation experience.
• Advanced Microsoft Office skills.

What will your typical day look like?

• Develop and execute the Information Solutions Services strategy and long-term business plans.
• Identify and drive business growth opportunities across global markets and customer accounts.
• Partner with Product Management to align service offerings and portfolio development with business objectives.
• Support commercial activities including service proposals, tenders, and customer engagements.
• Collaborate with regional and functional teams to ensure effective service delivery and operational performance.
• Monitor business performance, key performance indicators, forecasts, and customer satisfaction metrics.
• Support project execution and ensure alignment with customer commitments and business objectives.
• Present business updates, forecasts, opportunities, and risks to Product Line and Services leadership teams.
• Lead, coach, and develop team members through talent reviews, succession planning, and development initiatives.
• Drive continuous improvement, standardization, and best practices across service operations and business development activities.
• Available for trips (expected rate: 30-40 %)

The candidate should be able to visit the office in Munich on frequent basis we are open for candidates all over Germany.

Legal authorization to work in the European Union is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

*Please note that we do not accept agency candidate submissions without a formalized agreement with Talent