(Senior) Underwriting Assistant

(Senior) Surety Underwriting Assistant (Germany) Reporting line: Head of Surety Germany Location: HamburgRole overviewThe (Senior) Surety Underwriting Assistant is the first point of contact for our clients’ bond administrators and plays a central role in the operational bond issuance process. The position combines subject-matter responsibility with project support for the Head of Surety Germany and actively contributes to the development and optimization of the surety value chain, including delivering project activities to digitalize and automate all process steps throughout the entire bond life cycle.Responsibilities First-level support for clients on bond applications Answer questions about the issuance process, bond wordings, and basic risk-related topics Proactively communicate with clients about issuance status and follow-up queries Classify bond wordings by risk level; consult with legal counsel on complex or critical wordings Advise clients on the optimal structuring and selection of bonds Coordinate with the Surety Risk Underwriter responsible on more complex cases Ensure correct invoicing and brokerage commission accounting Maintain data quality in line with internal guidelines to ensure accurate information for billing, risk capture, and reinsurance management Manage collections and issue first reminders for overdue invoices; escalate to the Surety Risk Underwriter for further action Actively contribute to digitalization and automatization projects Provide administrative and assistant support to the Head of Surety Germany Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to Liberty Mutual Surety’s commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity.Liberty Mutual Surety expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing Qualifications Degree in business law, business administration, or a comparable qualification—or a commercial qualification relevant professional experience in bonds, insurance, or financial services including brokers Requirements Analytical thinking: ability to quickly grasp complex matters, structure them, and distill the essentials Precision and pragmatism: clear, targeted communication and solution-oriented work—even under time pressure Hands-on mentality: initiative, sense of responsibility, and willingness to actively tackle tasks and help shape processes Strong communication skills: ability to convey technical and legal content clearly—internally and to clients and brokers Structured working style: ability to prioritize tasks independently, strong time management, and high reliability Team player: collaborate with various functions (Underwriting, Legal, Finance, IT) and handle feedback constructively Digital affinity: openness to new tools and technologies, particularly in process automation and digitalization Confidentiality and discretion: careful handling of sensitive client and contract data Business-fluent English to communicate confidently in an international environment—both written and spoken What we offerA responsible, varied role with a global leader in surety, embedded in an international environment and true global connectivityDirect impact on the digitalization and automation of the end-to-end bond life cycle, plus ownership of process-optimization projects in GermanyAttractive compensation: salary with annual bonus, regular merit increases, and a generous company pension (bAV)Flexible work: hybrid within Germany and flexible working hoursGenerous time off: 30 days’ vacation plus Christmas Eve and New Year’s Eve offVisible growth: learning budget, mentorship, and a clear progression pathHigh autonomy within a dedicated, collegial team and an open culture with flat hierarchies and fast decision-makingModern tools and home-office setup: high-end laptop and a home-office budgetHealth and wellness allowanceRegular team events and a permanent contract in a stable, growing businessAttractive office location in central Hamburg (Neuer Wall)About Liberty Mutual SuretyLiberty Mutual Global Surety, a business unit of Liberty Mutual Insurance, is the #1 Surety in the United States and the largest globally. Conducting business worldwide through Liberty-owned subsidiaries and fronting relationships, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Global Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.