Senior Sales Advisor Retail

General Description In your role as Senior Sales Advisor Retail (m/f/d) you will represent our brand in our store in Hamburg and be responsible for the overall customer experience including customer service in our store. As the right hand of the Store Manager, you will use your sales talent, retail experience and organisational skills to contribute to the success of the store. Your Role You act as the right hand of the Store Manager, ensure smooth communication and support with operational and organisational issues in the Hamburg store You will help with organisational tasks such as shift planning, inventory management, onboarding and training You will be responsible for opening and closing the store and ensuring compliance with safety standards You welcome our customers and advise them with your competent, open-minded and positive manner You take responsibility for the customer experience, product presentation, sales and representing the values of our brand You contribute proactively with ideas and suggestions that help to continuously improve our store experience and store processes Your work has a direct impact on the success of Horizn and you are ready to take responsibility for it. Your Skills and Experience You have more than 3 years of experience in retail of a premium brand, in sales management of a fashion shop or in a front desk function in the premium or luxury segment. You have gained initial experience with more responsibility and want to develop yourself further You are reliable, organised, structured and solution-oriented. You impress with your open-minded, friendly, enthusiastic, positive and sales-orientated personality. You are a good listener, good at persuading and motivating people. You have experience in dealing with products that require a lot of counselling. You have a talent for building long-term customer relationships, winning and retaining customers by recognising their needs and wishes You like travelling and have an affinity for lifestyle and fashion. You have experience in working with sales targets and enjoy the challenge of increasing sales. You have a good eye for the presentation of our goods and always ensure that the goods and their presentation in the shop are in perfect condition. You impress with your open-minded, friendly, enthusiastic, positive and sales-orientated personality. You already have experience in an international working environment and speak fluent English and German. What we offer You will work in a corporate culture based on team spirit, personal responsibility, innovation and diversity and in a company that will change the way we travel sustainably and for the better (sustainable, future-oriented materials, Peta certification, social commitment). You will receive a competitive salary and an attractive monthly bonus. You will also receive a tax-free benefit in kind for public transport, alternatively a USC membership, or a shopping voucher for a selection of retailers as well as access to corporate benefits programmes. As a team of passionate travellers, we support your desire to travel with 28 days of holiday per year. You'll receive a Horizn Studios welcome pack to ensure you're fully equipped for your next trip. You'll also enjoy great employee discounts on our products. You'll have access to free coffee, cold drinks and healthy snacks in the store. You will work in a collegial environment with a team of motivated, talented and visionary colleagues who will support you at all times. You will have the opportunity to take on responsibility and shape the future of our growing company on an international level. Sounds exciting? Then don’t hesitate and send us your CV – along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you **Horizn Studios is a digital travel venture, founded by Stefan Holwe and Jan Roosen in 2015, distributing smart luggage, bags and travel accessories.