Customer Services Assistant Manager FFB
vor 11 Stunden
About the OpportunityJob Type: PermanentApplication Deadline: 31 January 2026Title: PI & Advisory Operations Assistant ManagerDepartment: Personal Investing (PI) & Advisory Operations - GermanyLocation: Kronberg, GermanyReports To: Team Manager Client Data Management and QualityLevel : Assistant ManagerWe’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our German Customer Operations team and feel like you’re part of something bigger.About your team :The German Customer Operations department is part of Global Personal Investing and Advisory Operations (GPIA Operations). Operations in Germany supports profitable business growth by continuously improving operational processes and the overarching operating model. The department aims to deliver an outstanding customer experience and works collaboratively with Technology, Client Services and Sales (cross-functional approach).About your role :PI & Advisory Operations Germany consists of different teams and is organized into the key functions of Post and Document Management, Client-Onboarding and Client Maintenance, Re-Registration and Transfers, Dealing, Ordering, Reconciliation and Distributions, as well as customer regulatory reporting and tax.This role covers client data management and quality activity. The key activities include:Set-up, maintenance and deletion of client informationProcessing of Not In Good Order client information set-up and maintenance requestsCompletion of data cleansing activities to adhere to data accuracy and consistency requirementsEnsure that quality and productivity standards are adhered toIdentify inefficiencies and process transformation opportunities to further drive automation and digitizationCreation of IT change requests (incl. determination of a business case) and support testing and implementationAbout you :You are right for this role if you have the following skills and experience:Fluency in both German and EnglishGood numeracy and attention to detail with a background in data processingProcess optimization and continuous improvement knowledgeClient-centricityHigh level of quality assurance and risk awarenessFlexibility and collaborationPlease note that advanced/native German skills are a must have.Feel rewarded :For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.
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Customer Services Assistant Manager FFB
vor 1 Woche
Kronberg Office, Deutschland Fidelity International Vollzeit 40.000 € - 60.000 € pro JahrAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title: PI & Advisory Operations Assistant ManagerDepartment: Personal Investing (PI) & Advisory Operations - GermanyLocation: Kronberg, GermanyReports To: Team Manager Client Data Management and QualityLevel : Assistant ManagerWe're proud to have been helping our clients build...
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Assistant Manager Institutional Relations FFB
vor 1 Woche
Kronberg Office, Deutschland Fidelity International Vollzeit 50.000 € - 80.000 € pro JahrAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Assistant Manager Institutional Relations, FFBDepartment Advisory DistributionLocation Kronberg - GermanyReports To Team Lead Institutional Relations DeskLevel Assistant ManagerWe're proud to have been helping our clients build better financial futures for...
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Assistant Manager Institutional Relations FFB
Vor 5 Tagen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Assistant Manager Institutional Relations, FFBDepartment Advisory DistributionLocation Kronberg - GermanyReports To Team Lead Institutional Relations DeskLevel Assistant ManagerWe’re proud to have been helping our clients build better financial futures for over 50 years....
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Assistant Manager Technical Client Service
Vor 5 Tagen
Kronberg, Hessen, Deutschland FFB Vollzeit 60.000 € - 80.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 30 November 2025TitleAssistant Manager Technical Client ServiceDepartmentClient ServicesLocationKronberg - GermanyReports ToSenior Manager Technical Client ServicesLevel4Wir sind stolz darauf, dass wir unseren Kunden seit über 50 Jahren dabei helfen, eine bessere finanzielle Zukunft zu gestalten....
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Marketing Manager,
Vor 3 Tagen
Kronberg, Hessen, Deutschland FFB Vollzeit 60.000 € - 80.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 30 November 2025TitleMarketing ManagerDepartmentMarketing FFBLocationKronberg im TaunusReports ToHead of Marketing, FFBLevelManagerBitte beachten Sie, dass diese Position keine Führungsrolle ist und somit keine Mitarbeiterverantwortung beinhaltet.Über UnsBei der FFB (FIL Fondsbank) glauben wir...
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Manager IT Governance
vor 2 Wochen
Kronberg, Hessen, Deutschland FFB Vollzeit 60.000 € - 120.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 31 October 2025TitleManager IT Governance - IT OperationsDepartmentTechnology FFBLocationKronberg GermanyReports ToTeamlead IT GovernanceLevelTechnical Manager - 5We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of...
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Proposition Manager
Vor 5 Tagen
Kronberg, Hessen, Deutschland FFB Vollzeit 50.000 € - 80.000 € pro JahrAbout The OpportunityJob Type: Fixed Term ContractorContract duration : 23 months.Application Deadline: 30 November 2025TitleProposition ManagerDepartmentPI&A Proposition ManagementLocationKronberg im Taunus, GermanyLevelAssistant Manager/ManagerPlease note that this is a Fixed Term Contract for a Maternity cover that will go until end of Sept 2027 with a...
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Customer Operations Associate Ffb
Vor 3 Tagen
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 31 August 2025 Title: Customer Operations Associate Abteilung: PI & Advisory Operations - Team cash reconciliation & distributions Standort: Kronberg, Germany Berichtet an: Teamleiter Cash reconciliation & Distributions based in...
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Senior Manager
Vor 6 Tagen
Kronberg, Hessen, Deutschland FFB Vollzeit 87.000 € - 105.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 31 December 2025TitleSenior Manager-Business Continuity Management (BCM)DepartmentOversight and Regulatory OfficeLocationKronbergReports ToHead of Oversight and Regulatory OfficeLevel6We're proud to have been helping our clients build better financial futures for over 50 years. How have we...
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Associate/ Assistant Manager Core Client Services
vor 2 Wochen
Kronberg, Deutschland Fidelity International VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Associate Core Client Services / Assistant Manager Core Client ServicesDepartment Client ServicesLocation Kronberg - GermanyReports To Team Manager Core Client ServicesLevel Associate or Assistant ManagerWe’re proud to have been helping our clients build better financial...
