(Senior) Specialist, Product Operations
Vor 6 Tagen
Job DescriptionWe are on the lookout for a (Senior) Specialist, Product Operations to join our Quick Commerce team on our journey to always deliver amazing experiencesBe part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world..Your typical day in the role will involve triaging bugs with your morning coffee then providing technical support accordingly. By lunch time you’re preparing a report to help Product Managers prioritize their backlog and meeting an Engineer to identify the root cause of a user issue. After replying to some questions coming in via Slack, your last meeting of the day is with a Designer to discuss UX limitations you’ve observed from user behavior. Be the first point of contact for our global commercial and operational teams to solve their issues and support inquiries related to our Product StackTroubleshoot bugs and work closely with Engineers to investigate and solve user issues, assessing the importance of the different issues based on their business impact and organizing your work around themBecome an expert in our internal tools and processes, instructing others and creating documentation for internal teams as well as our end usersDevelop frameworks to generate actionable data-driven insights from bug reports and user feedback, which you will present to various stakeholdersIdentify and craft solutions to address user pain points and optimize processes while leveraging AI, Automation and other innovative tools Handle multiple topics at once while keeping clear, calm, and friendly communication to all stakeholders, even in the most stressful timesQualifications2-4 years of experience in a Tech environment, working closely with Product and Engineering teams in Support, QA or other Specialist rolesDemonstrated ability to work with Grafana and BigQuery (SQL) to monitor system logs and run queries for diagnosing issues - experience with REST API, Postman or Automation tools is a plus Eager to work in a fast-paced international environment, building relationships with Delivery Hero teams around the globeObsessed with solving problems, guided by a proactive attitude, creative thinking and a user-first mentalityStrong communicator with excellent written and verbal English language skills, able to get ideas across effectivelyAble to think strategically and work independently, structuring and owning projects end to end
-
Senior Specialist, Product Operations
Vor 3 Tagen
Berlin, Deutschland Delivery Hero VollzeitWe are looking for a Senior Specialist, Product Operations (all genders) to join the Global Logistics team at our incredible Hero Hub in the heart of Berlin. As a Senior Specialist, you will work hands-on with cross-functional technical teams and senior stakeholders to achieve broad company objectives. You will sit in a team that works closely with our SVP...
-
Senior Specialist, Product Operations
vor 1 Woche
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...
-
Senior Specialist, Product Operations
Vor 4 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 60.000 € - 120.000 € pro JahrCompany Description Job Description We are on the lookout for a Senior Specialist, Product Operations to join our Quick Commerce team on our journey to always deliver amazing experiencesBe part of redefining how customers experience quick commerce. You'll help build technology that scales our non-food offerings, reaching new market segments and driving...
-
Senior Specialist, Product Operations
vor 1 Woche
Berlin, Deutschland Delivery Hero VollzeitWant to be a Hero? Join one of the leading global online food ordering and delivery marketplaces! We are looking for a (Senior) Specialist, Product Operations (f/m/d) to join our European business. Delivery Hero Europe consists of 8 different country organizations and is led by a regional leadership team out of Berlin. Delivery Hero’s businesses in Europe...
-
Senior Product Operations Specialist
vor 1 Woche
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our...
-
Senior Specialist, Product Operations
Vor 5 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 60.000 € - 120.000 € pro JahrCompany Description As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...
-
Senior Specialist, Product Operations
vor 1 Woche
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the...
-
Senior Product Operations Specialist, Growth
Vor 5 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 60.000 € - 120.000 € pro JahrAs the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017...
-
Senior Product Operations Specialist, Growth
Vor 6 Tagen
Berlin, Berlin, Deutschland Delivery Hero Vollzeit 90.000 € - 120.000 € pro JahrCompany Description As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...
-
Senior Operations Specialist
vor 1 Woche
Berlin, Deutschland Bolt Technology VollzeitWe are looking for an experienced Senior Operations Specialist to help us scale our micro-mobility function in Berlin, Germany. **About us** Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We're a global team of more than 100 nationalities joined on a common mission - to make cities...
