Inside Sales Specialist DACH

vor 2 Wochen

Berlin, Deutschland TeamViewer GmbH Vollzeit

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better. Responsibilities Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the German-speaking region by having technical knowledge about our products. Execute the renewal process to ensure ARR is retained or expandedIdentify opportunity and customer level risk and coordinate the mitigationCollaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externallyEstablish business relationships with TeamViewer customers via telephone and e-mailDiscover cross and up-sell opportunities with the existing customer baseMonitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty Requirements University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewalsIdeally experience in the IT environment with SaaS knowledgeStrong communication skills, positive attitude and enjoy working in an international teamCustomer-centric and results-oriented approach, demonstrating a willingness to go the extra mileFluency in German and English is mandatory, further languages are a plus What we offer Onsite Onboarding in our HQ office for an optimal startGreat compensation and benefits packages including company achievement bonus, company stocks and regular salary reviewsPremiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewerPublic transport friendly officesOption to lease an e-bike or use one of electric carsSpecial terms for local gymsAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesHybrid and Flexible work time with home office optionWork From Abroad Program allowing up to 40 days of work outside your contracting countryWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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