Dual Enrollment Coordinator

MAJOR FUNCTION : The Dual Enrollment Coordinator is housed within the Admissions and Records and will report to the Director of Recruiting and Admission.  The Coordinator’s role is responsible, independent and specialized work in dual credit programs, to include program recruitment, advisement, student admission and registration, and transition activities. Primary duties will include, but are not limited to: Admissions, Registration and Enrollment Duties:Develops yearly dual enrollment calendar and establishes and implements a timeline and processes for all tasks related to DE recruitment, enrollment, retention, and reporting – including dual enrollment application, testing, registration, and enrollment roster due dates.Assists with the administration of the Career and Technical Education (CTE) and dual enrollment programs in accordance with administrative policies and proceduresCoordinators partnership within the College and liaise among three areas on campus: Academic Affairs, Student Affairs and Advising.Develops and maintains effective relations with high school personnel and facilitates seamless transition from high school to postsecondary matriculation; Maintains student Career Pathway files and updates enrollment status of FTIC Career Pathways students.Works with Academic Affairs to develop, implement and maintain a comprehensive plan to provide an array of CTE and dual enrollment classes/programs, services, and site-specific maps throughout the communities serviced by the college.Facilitates and supervises various aspects of the enrollment process for dual credit, career dual credit and career pathways programs, including high school relations, student admission and registration, and matriculation of dual credit students to Tallahassee Community College.Collects, codes, and disseminates class rosters for registration of dual enrollment students each semester, and initiate drop/add/withdrawal procedures for students. Ensure students are registered in the College’s Student Information System.Responsible for assisting with generating reports that indicate headcount and FTE produced each semester, estimates of costs to the institution, comparisons of enrollments and outcomes in various courses at various schools.Support the Office of Admissions and Records in securing outstanding grades, incompletes, or missing grades for specific students.Assists with the coordination of placement testing process in partner schools or at TCC.Establishes and maintains a database of DE participants who enroll in college after high school graduation for reporting on enrollment, retention, and completion.Maintains records in accordance with state, federal, and institutional regulations, and provides accurate data for submission of state and federal reports dealing with dual credit programs.Coordinates special events and activities for dual credit programs on the TCC campus such as campus tours, arena registration, and new student orientation. Advising Duties:Assists in planning and identifying the most appropriate dual enrollment courses and assists in the coordinate of scheduling and delivery of such courses and related services.Assists with the creation of Academic Maps for high school students.Required Knowledge and SkillsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.A strong commitment to the mission of the community college.Demonstrated knowledge of the dual enrollment and community outreach functional areas and the administration of such functions.Demonstrated knowledge of principles and processes for delivering class‐leading customer services. This includes student needs assessment, establishing quality standards and metrics for services, and the evaluation of customer satisfaction.Ability to effectively supervise and motivate personnel.Demonstrated knowledge of the planning, implementation and monitoring of budgets in an educational environment.Demonstrated knowledge of the rules, regulations and principles of the FLDOE, as well as other state and federal laws and regulations regarding financial aid.Demonstrated excellent supervisory, administrative, communication, interpersonal and leadership skills.Ability to establish and maintain positive and effective working relationships with students, college employees and the public.Demonstrated organizational skills in handling and directing multiple and complex assignments and projects.Skill in working effectively in a team environment with a customer service focus.Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups, and other groups, as needed.Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.Excellent customer service skills and interpersonal skills.Excellent oral and written communication skills.Ability to handle sensitive and extensive confidential data.Problem solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of organization.High level of energy and good sense of humor with the capacity for extraordinary time and effort demands.MINIMUM TRAINING/EXPERIENCE: A Bachelor’s degree in a related area from an accredited college or university and three (3) years of related experience (five years preferred), of which one year of the required experience must have involved working in a dual enrollment program.   The Master’s degree is also preferred, and may substitute for one year of the required experience, but may not substitute for the required experience working in a dual enrollment program.SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of TCC degrees, programs, and services.  Knowledge of student development theory.  Ability to develop student programming.  Able to work with minimum supervision.  Excellent interpersonal skills.  Ability to operate a personal computer to access, retrieve, and input information.  Ability to follow written and verbal instructions.  Knowledge about student privacy rights and handling confidential information.  Ability to communicate effectively verbally and in writing.  Ability to make independent and sound judgments.  Strong organizational and time management skills.  Ability to work in a collegial and collaborative work environment.  Excellent technical and computer skills (experience with web publishing and social media tools).  Excellent public speaking skills.  Ability to supervise student workers.  Excellent leadership skills.  Ability to develop learning outcomes and assessment tools.  Ability to work with both people and data.