Customer Services Representative with Spanish
Vor 5 Tagen
Description:As a Customer Service Representative at Bobcat, you will be a part of an international Customer Service team, liaising with our customers (Bobcat distributors) in assigned countries across EMEA region. In this role, you will provide administrative sales and customer care support to a Distributor Network of 15-20, mixed size Dealerships, as the single point of contact for the Dealers commercial queries, requests, issues, claims etc. This is a hybrid role based out of our Halle offices, initially on a fixed term contract basis (up to 2 years), with possible conversion to a permanent contract.We are looking for someone who will: Manage customer queries coming in through multiple channels (email, phone, salesforce), paying particular attention to urgency & responsiveness to all queries. Implement best practice Customer Service in alignment with business requirements and corporate standards. Contribute to the maintenance of key performance indicators and metrics and escalate issues which impact and impede Customer Service performance Manage end-to-end order fulfilment process using ERP system, in line with customer requirements and business policies, ensuring proper management of the order book Strive for continuous improvement of customer service performance, promoting customer awareness among the teams Establish and maintain excellent working relationships with the Field Sales teams to facilitate improved communication and customer service. Actively participate in Sales & Dealer Meetings to promote increased understanding of Doosan’s Customer & Marketplace Lease with relevant internal teams and stakeholders, support team members when required What sets you apart Relevant experience in a customer service role is essential Fluent Spanish and English is mandatory Experience in dealing with multi location teams is an advantage Proficiency with MS office tools, experience with ERP systems and Salesforce is an advantage
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Customer Services Representative with Spanish
Vor 7 Tagen
Halle, Sachsen-Anhalt, Deutschland Bobcat Vollzeit 35.000 € - 55.000 € pro JahrDescription:As a Customer Service Representative at Bobcat, you will be a part of an international Customer Service team, liaising with our customers (Bobcat distributors) in assigned countries across EMEA region. In this role, you will provide administrative sales and customer care support to a Distributor Network of 15-20, mixed size Dealerships, as the...
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Customer Services Representative with Spanish
Vor 7 Tagen
Halle, Sachsen-Anhalt, Deutschland Bobcat EMEA Vollzeit 35.000 € - 55.000 € pro JahrDescriptionAs a Customer Service Representative at Bobcat, you will be a part of an international Customer Service team, liaising with our customers (Bobcat distributors) in assigned countries across EMEA region. In this role, you will provide administrative sales and customer care support to a Distributor Network of 15-20, mixed size Dealerships, as the...
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Customer Services Representative with Spanish
Vor 7 Tagen
Halle, Sachsen-Anhalt, Deutschland Doosan Corp Vollzeit 45.000 € - 55.000 € pro JahrDescription: As a Customer Service Representative at Bobcat, you will be a part of an international Customer Service team, liaising with our customers (Bobcat distributors) in assigned countries across EMEA region. In this role, you will provide administrative sales and customer care support to a Distributor Network of 15-20, mixed size Dealerships, as the...
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Customer Service Representative
vor 14 Stunden
Halle (Saale), Deutschland BOBCAT EMEA VollzeitAs **Customer Service Representative**, you will manage your assigned portfolio of dealers/ customers and drives true customer satisfaction by maintaining high service levels and professional customer management. You will support the business by developing and enhancing the customers’ relationship and business growth by promoting opportunities to increase...
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Service Coordinator with Focus On Customer
vor 1 Woche
Halle (Westfalen), Deutschland Caljan GmbH Vollzeit**Our Service Coordinator is often the first touch point for customers wanting assistance to extend the lifetime of their Caljan equipment. Handling all service and maintenance requests in a professional and effective way, you ensure that help is scheduled at a time convenient to the customer, briefing the appropriate service technician and coordinating...
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Customer Service Representative
Vor 7 Tagen
Halle (Westfalen), Deutschland BioTalent VollzeitI am exclusively working with a world-leading Pharmaceutical and Medical Device company based in **Halle**. They are seeking a **German **and **English **Speaking **Customer Service Specialist** to be responsible for providing exceptional support to their customers for their leading products. As a member of their dynamic sales team, you will play a key role...
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Vor 2 Tagen
Halle (Saale), Deutschland Fortune Services GmbH VollzeitDu interessierst dich für das Zusammenspiel von Mode, Technik und eCommerce? Dann bist du bei uns genau richtig! Die Fortune Services - „Your Customer Happiness Company” - ist die Dienstleistungs-Unit der Fortuneglobe Gruppe. Wir stehen für eine vertrauensvolle Zusammenarbeit und Engagement. Sowohl für über 80 Markenkunden, vor allem aus dem...
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Mitarbeiter Im Customer Service
vor 14 Stunden
Halle (Saale), Deutschland Fortune Services GmbH VollzeitDu interessierst dich für das Zusammenspiel von Mode, Technik und eCommerce? Dann bist du bei uns genau richtig! Die Fortune Services - „Your Customer Happiness Company” - ist die Dienstleistungs-Unit der Fortuneglobe Gruppe. Wir stehen für eine vertrauensvolle Zusammenarbeit und Engagement. Sowohl für über 80 Markenkunden, vor allem aus dem...
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Werkstudent Customer Service
vor 14 Stunden
Halle (Saale), Deutschland Fortune Services GmbH VollzeitDu interessierst dich für das Zusammenspiel von Mode, Technik und eCommerce? Dann bist du bei uns genau richtig! Die Fortune Services - „Your Customer Happiness Company” - ist die Dienstleistungs-Unit der Fortuneglobe Gruppe. Wir stehen für eine vertrauensvolle Zusammenarbeit und Engagement. Sowohl für über 80 Markenkunden, vor allem aus dem...
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Werkstudent Customer Service
vor 14 Stunden
Halle (Saale), Deutschland Fortune Services GmbH VollzeitDu interessierst dich für das Zusammenspiel von Mode, Technik und eCommerce? Dann bist du bei uns genau richtig! Die Fortune Services - „Your Customer Happiness Company” - ist die Dienstleistungs-Unit der Fortuneglobe Gruppe. Wir stehen für eine vertrauensvolle Zusammenarbeit und Engagement. Sowohl für über 80 Markenkunden, vor allem aus dem...
