Implementation Consultant

The Role The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get lifesaving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.As a Consultant, you will play a pivotal role in the success of our commercial implementation projects in CRM and Events Management area. You'll work directly with top pharma organizations, leading business process due diligence and designing solutions that meet our customers' needs. Your expertise will be key to the on-time, high-quality delivery of our Veeva solutions built on the Vault platform, and you will have the opportunity to take on leading roles such as Project Manager, Solution Architect, Functional Analyst, or Configuration Specialist.The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.What You'll DoImplement Veeva Solutions: Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role (such as configuration specialist, functional analyst, solution architect, stream lead, project manager)Configure and Customize: Get hands-on with our Veeva CRM and Vault platforms, configuring and customizing solutions to meet our clients' specific needsLead Client Engagements: Take ownership of client-facing activities, including leading workshops, user acceptance testing (UAT), and training sessions. You will guide clients through the implementation process, from initial design to final deliveryProvide Expert Advisory: Act as a trusted advisor to clients, supporting the optimization and harmonization of their business processes. You will translate complex requirements into actionable and scalable solution designsCollaborate and Contribute: Work closely with international teams to deliver projects with a focus on global scalability. Your contributions will ensure our foundational solutions are robust and ready for future market rolloutsGrow Your Expertise: We'll invest in your professional development. You will have the opportunity to earn certifications on our platform and stay at the forefront of industry best practicesBe Part of the Team: Collaborate proactively on internal initiatives and projectsRequirementsDemonstrated 3+ years of consulting experience, within Life Sciences or adjacent industry3+ years of hands-on SaaS technology implementation projects, in the following roles or similar: Configuration Specialist, Functional Analyst, Solution Architect, Business or Technical ConsultantDemonstrated ability to manage customer-facing activities and stakeholder relationshipsStrong presentation skills and experience are essentialAble to travel approximately 20%Fluent in English (written and spoken) and one of the following languages: French, German, Spanish, or ItalianNice to HaveExperience working on projects with a global scope or with international teamsUnderstanding of Medical, Key Account Management, or Events Management certification and implementation experiencesVeeva certification and implementation experiencesMajor events management platforms (e.g. Cvent, SpotMe, On25) implementation experiencesExperience in multichannel marketingAdditional European languagePerks & BenefitsWork anywhere policy - You can utilise our office spaces or work remotelyStock bonus %Private medical insuranceLife assuranceVeeva 1% givingWellness reimbursementThe chance to work with a genuine market leaderIncredible support from the wider team, and a best-in-class tech stack to help you be successful in your role#RemoteGermanyVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.