Client Solutions Manager

vor 1 Tag

Hamburg, Deutschland TikTok Vollzeit

The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding of TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the clients' growth strategies, including upsells, renewals and campaign reactivations. In this role, you will be working closely with the Brand and Agency Partnerships teams to deliver a first-class service to clients. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge. Responsibilities - Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing businesses, helping the team manage relationships with key insurance clients and agency partners (media, creative, and marketing partners). - Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings, maximise client's revenue and increase ROI and efficiency. - Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the Partnership Managers team. - Manage custom programs or sponsorships with other departments internally and lead custom content campaigns to ensure assets are distributed and delivered on time. - Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization. - Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships. - Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners. - Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign. - Build scalable processes for our growing Client Solutions Management Team. Minimum Qualifications - Experience of hands-on campaign management across digital platforms and advertising tech products. - Understanding of the digital landscape and a passion for social media. - Detail oriented, data driven, and analytical mindset with exceptional organisational skills. - Fluent verbal and written English & German communication skills in order to communicate with clients - Self-starter, fast learner with a start-up spirit. Preferred Qualifications - Experience of working with or at a media agency - Background/experiences in performance and branding campaigns. - Proven success in a highly dynamic, rapidly changing environment.

  • Client Solutions Manager

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland TikTok Vollzeit 60.000 € - 120.000 € pro Jahr

    SalesClient Solutions Manager (Comprehensive Retailers) - Global Business Solutions - HamburgLocation:HamburgEmployment Type:RegularJob Code:A189567ResponsibilitiesThe Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct client's and agencie's challenges through scalable, best in class...

  • Client Solutions Manager

    Vor 6 Tagen

    Hamburg, Hamburg, Deutschland TikTok Vollzeit 70.000 € - 100.000 € pro Jahr

    ResponsibilitiesThe Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best-in-class campaign services. Client Solution Managers have a holistic understanding of TikTok's ad products and are humble, dynamic and open for change. You are...

  • Manager, Client Services

    vor 1 Woche

    Hamburg, Deutschland Pulse Advertising GmbH Vollzeit

    Short title Gewinne und pflege Kundenbeziehungen Intro Kundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)! Deine Aufgaben Du bist verantwortlich für die...

  • Manager, Client Services

    Vor 3 Tagen

    Hamburg, Deutschland Pulse Advertising GmbH Vollzeit

    Short title Gewinne und pflege Kundenbeziehungen Intro Kundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)! Deine Aufgaben Du bist verantwortlich für die...

  • Solutions Manager

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Ming Yang Smart Energy Vollzeit 80.000 € - 120.000 € pro Jahr

    ResponsibilitiesResponsible for developing detailed project plans for the preliminary and bidding stages of international wind power projects, formulating and executing wind power project solution strategies, ensuring projects are delivered on time, within budget, and with high quality. Lead the solution work of the project, organize and conduct technical...

  • Manager, Client Services

    vor 1 Woche

    Hamburg, Deutschland Pulse Advertising GmbH Vollzeit

    Short title Gewinne und pflege Kundenbeziehungen Intro Kundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)! Deine Aufgaben Du bist verantwortlich für die...

  • Manager, Client Services

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland Pulse Advertising GmbH Vollzeit 60.000 € - 80.000 € pro Jahr

    Short titleGewinne und pflege KundenbeziehungenIntroKundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)Deine AufgabenDu bist verantwortlich für die Betreuung,...

  • Manager, Client Services

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland Pulse Advertising GmbH Vollzeit 55.000 € - 80.000 € pro Jahr

    Short titleGewinne und pflege Kundenbeziehungen IntroKundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)Deine AufgabenDu bist verantwortlich für die Betreuung,...

  • Manager, Client Services

    Vor 5 Tagen

    Hamburg, Deutschland Pulse Advertising GmbH Vollzeit

    Short title Gewinne und pflege Kundenbeziehungen Intro Kundenbeziehungen aufbauen, Sales Pitches überzeugen, Projekte managen - das ist dein Element? Du verstehst Social Media KPIs und hilfst Kunden, digital erfolgreich zu sein? Verstärke unser Client Services Team als Client Service Manager (m/w/d)! Deine Aufgaben Du bist verantwortlich für die...

  • Client Director

    Vor 2 Tagen

    Hamburg, Hamburg, Deutschland ServiceNow Vollzeit 80.000 € - 120.000 € pro Jahr

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...