Associate/ Assistant Manager Core Client Services
vor 2 Wochen
About the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Associate Core Client Services / Assistant Manager Core Client ServicesDepartment Client ServicesLocation Kronberg - GermanyReports To Team Manager Core Client ServicesLevel Associate or Assistant ManagerWe’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Core Client Services team and feel like you’re part of something bigger.About your team :The German Client Services department is part of global Personal Investing and Advisory Client Services structure. Customer expectations are ever growing in demands and the Client Services area is a key player in providing first line customer care. The vision of the department is to deliver a seamless, joined up experience to our customers and advisers when they want it, however they want it.Our role is to provide our clients and advisers with help, expertise and guidance on a range of queries using the interactions to build strong relationships to develop trust in our business. We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions. The way we operate is also key to creating a high level of engagement and job satisfaction for our employees helping to retain great talent within the organisation.About your role : As part of the team, you will be responsible for answering our clients' and advisors' inquiries in an expeditious and complete manner. You will need to develop an understanding of all key processes within the bank as well as our approach to communication. Our key focus is to provide our clients with a First-Class service, no matter how they interact with us.Key Responsibilities :Answering inquiries from customers and advisors (by phone or by mail/email)Sending Serial letters for defined customer groups / special topicsOptimization of processes and writing of work instructionsContribution to projectsEnsuring the use of our core applications through testingAbout you :Preferably completed banking training or studies in the field of financeComfortable with business English and GermanSelf-confidence and client-centricityMotivation and collaborationHigh level of quality assurance and risk awarenessGerne können Sie sich hier auch auf deutsch bewerbenFeel rewarded :For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.
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Assistant Manager Technical Client Service
vor 2 Wochen
Kronberg, Deutschland Fidelity International VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Assistant Manager Technical Client ServiceDepartment Client ServicesLocation Kronberg - GermanyReports To Senior Manager Technical Client ServicesLevel 4Wir sind stolz darauf, dass wir unseren Kunden seit über 50 Jahren dabei helfen, eine bessere finanzielle Zukunft zu...
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Assistant Manager Technical Client Service
vor 2 Stunden
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 31 January 2026Title Assistant Manager Technical Client ServiceDepartment Client ServicesLocation Kronberg - GermanyReports To Senior Manager Technical Client ServicesLevel 4Wir sind stolz darauf, dass wir unseren Kunden seit über 50 Jahren dabei helfen, eine bessere finanzielle Zukunft zu...
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Assistant Manager Technical Client Service
Vor 5 Tagen
Kronberg, Hessen, Deutschland FFB Vollzeit 60.000 € - 80.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 30 November 2025TitleAssistant Manager Technical Client ServiceDepartmentClient ServicesLocationKronberg - GermanyReports ToSenior Manager Technical Client ServicesLevel4Wir sind stolz darauf, dass wir unseren Kunden seit über 50 Jahren dabei helfen, eine bessere finanzielle Zukunft zu gestalten....
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Customer Services Assistant Manager FFB
Vor 6 Tagen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title: PI & Advisory Operations Assistant ManagerDepartment: Personal Investing (PI) & Advisory Operations - GermanyLocation: Kronberg, GermanyReports To: Team Manager Client Data Management and QualityLevel : Assistant ManagerWe’re proud to have been helping our clients build...
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Customer Services Assistant Manager FFB
vor 8 Stunden
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 31 January 2026Title: PI & Advisory Operations Assistant ManagerDepartment: Personal Investing (PI) & Advisory Operations - GermanyLocation: Kronberg, GermanyReports To: Team Manager Client Data Management and QualityLevel : Assistant ManagerWe’re proud to have been helping our clients build...
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Customer Services Associate
vor 2 Wochen
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Permanent Contract duration : 13 months. **Job Description**: Title Associate Client Services Suport Department Client Services Location Kronberg - Germany Reports To Associate Director Client Services Support Level 3 We’re proud to have been helping our clients build better financial futures for over 50 years....
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Customer Services Assistant Manager FFB
vor 1 Woche
Kronberg Office, Deutschland Fidelity International Vollzeit 40.000 € - 60.000 € pro JahrAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title: PI & Advisory Operations Assistant ManagerDepartment: Personal Investing (PI) & Advisory Operations - GermanyLocation: Kronberg, GermanyReports To: Team Manager Client Data Management and QualityLevel : Assistant ManagerWe're proud to have been helping our clients build...
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Assistant Manager Institutional Relations FFB
Vor 5 Tagen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Assistant Manager Institutional Relations, FFBDepartment Advisory DistributionLocation Kronberg - GermanyReports To Team Lead Institutional Relations DeskLevel Assistant ManagerWe’re proud to have been helping our clients build better financial futures for over 50 years....
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Customer Service Associate m/w/d
vor 2 Wochen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Title Associate Client Services Bereavement & PledgesAbteilung Kundenservice Abteilung NachlassLocation Kronberg - GermanyBerichtet Senior Manager Client ServicesLevel 3Wir sind stolz darauf, unseren Kunden seit über 50 Jahren beim Aufbau einer besseren finanziellen Zukunft zu...
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Customer Service Associate m/w/d
Vor 4 Tagen
Kronberg, Hessen, Deutschland Fidelity International Vollzeit 45.000 € - 60.000 € pro JahrAbout The OpportunityJob Type: PermanentApplication Deadline: 30 November 2025**Title Associate Client Services Bereavement & PledgesAbteilung Kundenservice Abteilung NachlassLocation Kronberg - GermanyBerichtet Senior Manager Client ServicesLevel 3**Wir sind stolz darauf, unseren Kunden seit über 50 Jahren beim Aufbau einer besseren finanziellen Zukunft zu...