Customer Support Specialist
Vor 2 Tagen
The Role: Customer Support Specialist – German Speaker/Deutschsprachig – RetailOffice Based – Szczecin, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland. Client: BPO Company.Office Based – Szczecin, Poland Job DescriptionAs a Customer Support Specialist, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues via email for German Market. Detailed Duties and ResponsibilitiesProcess manual refunds and address GDPR-related complaints with care and accuracy.Work with multiple systems efficiently while maintaining a high level of precision. The first point of contact for the customer, responding to the various incoming requests, solving the emerging issues via email for German Market.Recognizing customer needs.Understanding customer needs and assisting to solve the issue faced.Participating in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them.Participation in specialized training.Investigate and resolve customer issues by reviewing past interactions and using internal tools.Building a good relationship with the customer while improving customer satisfaction. Ideal Profile: Targeted QualificationsFluency in German Language, C1/C2 level.Fluency in English Language, C1 level.Ability to work independently, while being a team player at the same time.Eligible to work in EU or Portuguese residency status.Able to work rotating shifts.Computer and Internet literate.Excellent communication skills.Typing speed of 150+ keystrokes per minute and solid computer literacy. Interpersonal SkillsCommunicative, Speak and/or write well and get your ideas across to others easily.Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.Confident, Pleasant, Energetic, Helpful, TrustworthyEfficient, Perform tasks in the fastest and simplest ways that they can be done.Organized and punctual, put things in order so that they run smoothly and are always on time.Flexible, Can carry different responsibilities, sometimes with very little advanced notice.Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.Precise, Make sure that things are done accurately, correctly, and exactly.Willingness to acquire new knowledge.Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants. Offer & BenefitsOffice based – Szczecin, Poland.Full eligibility to live & work in Poland is a must.Shift Based.Sports Card.Mentoring program.Private health insurance.A global team committed to the company values.A dynamic work environment in a dynamically international company. What's on Offer?Opportunity within a company with a solid track record of performanceJoin a market leader within Other ServicesA role that offers a breadth of learning opportunities
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Customer Support Specialist
vor 2 Wochen
Berlin, Deutschland AMBOSS VollzeitHello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and students...
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Norwegian Customer Service Specialist Banking
Vor 2 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
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Customer Support Specialist Multilingual
Vor 6 Tagen
Berlin, Deutschland Cross Border Talents VollzeitCustomer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project) Contract Type: Full-time, Permanent Work Model: On-site and remote options (remote roles require relocation within Greece) Languages Required: Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...
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Customer Support Specialist
vor 7 Stunden
Berlin, Deutschland HiPeople GmbH VollzeitAs a Customer Support Specialist, you will be the voice of HiPeople, fielding all customer questions and user feedback. You are passionate about delivering the highest standard of customer care possible. **Mission: Nurture and grow the relationship between HiPeople and our customers.**This job in one picture**: **The role**: - As the main point of contact,...
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Customer Support Specialist
vor 2 Wochen
Berlin, Deutschland CA Customer Alliance GmbH Vollzeit**About Us**: At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 21 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share...
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Customer Support Specialist
vor 15 Stunden
Berlin, Berlin, Deutschland SpotOn TA VollzeitThe Role: Customer Support Specialist – German Speaker/Deutschsprachig – RetailOffice Based – Szczecin, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Client: BPO Company.Office Based – Szczecin, PolandJob DescriptionAs a Customer Support Specialist, you will be the first point of contact for the...
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Customer Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Moss Vollzeit 60.000 € - 90.000 € pro JahrAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make...
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Customer Support Specialist
vor 2 Wochen
Berlin, Deutschland Fugro VollzeitJob Description - Scroll down for the English job description -_ - Sie kommen als Customer Support Specialist (m/w/d) in ein spannendes und herausforderndes Umfeld und in abwechslungsreiche Projekte. - WAS SIE WISSEN MÜSSEN IM ÜBERBLICK - Wir suchen nach neuen Mitarbeitern im Bereich GeODin Software Support, die das weitere Wachstum unseres Unternehmens...
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Customer Support Specialist
vor 8 Stunden
Berlin, Deutschland LeanIX GmbH VollzeitLeanIX is seeking a Customer Support Specialist who will be the first point of contact for all customer support requests. Part of the Customer Success organization, the Customer Support team at LeanIX is a critical part of the company’s current and future success as they empower and enable our customers to efficiently and effectively use the LeanIX product...
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Customer Support Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Moss Vollzeit 40.000 € - 80.000 € pro JahrAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make...
