Privacy Operations Manager

TeamThe Group Data Protection Team at Raisin is responsible for safeguarding personal data and ensuring compliance with privacy regulations across the group and its entities. Their work covers two main focus areas: Data Protection Legal and Privacy Operations. In the legal area, the team defines the privacy framework, sets internal standards and KPIs, ensures compliance with legal requirements (such as RoPA, DIPA, DPAs, and TOMs), manages ad-hoc requests, and supports both internal and external audits. In the operational area, they handle incidents like data breaches and customer escalations, organize privacy trainings for employees, and manage vendors involved in data processing and international data transfers. Together, these focus areas ensure Raisin maintains strong privacy governance and a high standard of data protection across all operations.Your ResponsibilitiesAs a Privacy Operations Manager, you will play a key role in ensuring compliance with data protection regulations across all business units. You will be the first point of contact for day-to-day data protection matters, managing operational processes, incidents, and requests related to data protection. Working closely with the Head of Data Protection and DPO you’ll help maintain and improve our privacy management systems.Your tasks will including:Managing data subject access requests (Art. 15 GDPR) and other individual rights (rectification, erasure, restriction, etc.).Coordinating and documenting data protection incidents and breaches.Supporting internal stakeholders in assessing third-party data sharing and access rights.Maintain and update the Record of Processing Activities (RoPA).Support Data Protection Impact Assessments (DPIAs) and Transfer Impact Assessments (TIAs).Collaborate with internal teams (IT, Security, Legal, Product, and Operations) to ensure privacy-by-design principles are implemented.Assist in audits and regulatory requests.Contribute to the development of policies, processes, and training to strengthen the company’s privacy culture.Your ProfileDegree in Law, Business Administration, Compliance, or Information Security - or equivalent practical experience.Experience in data protection operations, incident management, or privacy compliance.Understanding of GDPR and related regulatory frameworks.Excellent English skills and good German skills (B-2) required for communication with customers and competent authorities .Structured and organized working style.Excellent communication skills and ability to work across teams.Experience in the banking, fintech, or financial services sector is a  plus.Join our mission, join our team - and grow with usAt Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 65 different nationalities.You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.As part of our team, you will benefit from:Employee Development Budget of €2,000 and four full training days per year.Access to Babbel for continuous language learning.Flexible working hours, home office and 30 vacation days.A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.You are moving from another country or city to join us? We may support your relocation.About usRaisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers.Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding.Raisin operates its own B2C marketplaces in Europe and the U.S. In Germany, the company offers ETF-based investment and retirement products in addition to savings products. Raisin works with over 400 banks and financial service providers from over 30 countriesWe are backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G.At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.In total, we have 8 offices across the world: Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich, New York and Salt Lake City.We also think it’s important to take the time to celebrate our hard work and achievements together, with events like our yearly summer and winter party, as well as a couple of smaller get-togethers.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.