Senior Director, Business Process, ERP

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .Job DescriptionFull time, permanentBased in UK or Europe - hybrid or remoteWe’re seeking a dynamic and strategic Senior Director, Business Process, ERP & Transformation to spearhead the design, standardisation, and implementation of end-to-end business processes across our organisation as part of a global ERP transformation.This role acts as a vital link between business functions and technology, ensuring that process excellence is embedded within our ERP solution and aligned with both strategic objectives and operational realities.Process Design & StandardisationLead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR) to align with ERP capabilities.Collaborate with functional leaders to co-create process design principles and KPIs.Build the capability of Operational Excellence across the organisations (regions & functions)ERP Implementation LeadershipPartner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations.Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption.Stakeholder EngagementEstablish Global Process Ownership as a key element of the Operating Model of the organisationEngage with GPOs and GPLs to drive process excellence methods and decisions across the organisationAbility to engage at all levels in the organisation from a technical as well as business perspectiveAct as the primary liaison between global business units, functional teams, and ERP programme leadership.Facilitate workshops and change impact assessments to align stakeholders on process changes.Change Management & TrainingSupport change management initiatives by identifying process impacts and helping teams adapt to new ways of working.Contribute to training content and ensure process owners are equipped to sustain the transformation.Governance & ComplianceEnsure processes comply with internal controls, regulatory requirements, and industry standards.Maintain documentation via chosen ERP process tool and oversee process governance post-implementation.Ensure that Process and Data governance is adopted by regions and functions alikeWhat We’re Looking ForAt least 5 years proven experience in leading global process transformation within ERP programmesAt least 5 years in people management/leadership rolesExperience working in multinational environments with diverse stakeholders Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc), and reporting platformsExperience with Business Process ArchitectureBachelor's or Master’s in Business, Finance, Engineering, or related fieldExpertise in operational excellence and process improvement methodologiesReady to Apply?Submit your up-to-date CV tailored to this opportunity. We look forward to hearing from you Remote TypeFully RemoteSkills to succeed in the roleBusiness Process Alignment, Business Process Mapping, Coaching, Collaboration, Disruptive Thinking, Emotional Intelligence, Feedback, Global Implementations, Inclusive Leadership, Influencing Skills, Leading Change, Operational Excellence, Prioritization, Process Architecture, Process Governance, Strategic ThinkingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.