Technical Support Engineer
vor 1 Woche
Title: Technical Support Engineer - German speaker Location: Cork, Munster, IE, T12 H682 Requisition ID: 132163 Job Summary As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position. Job Requirements • Provide technical support via telephone, web or autosupport.• Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.• Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers. • Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.• Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. • Create new knowledge base articles to share information for reuse throughout the Technical Support Center.• Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments• Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.Education • A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience. • 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired. • Good written and verbal communication skills in German language (B2 level) • Good interpersonal communication and customer service skills • Strong aptitude for learning new technologies • Creative approach to problem solving Job Segment: Technical Support, Technical Support Engineer, Computer Science, Cloud, Field Service, Technology, Engineering, Manufacturing
-
Technical Application Support Engineer
Vor 2 Tagen
Munich, Bayern, Deutschland IC Resources Vollzeit 90.000 € - 120.000 € pro JahrThis leading semiconductor company urgently seeks a Technical Application Engineer for their technical and customer support group based at their R+D Centre in Munich. The Technical Application Engineer will be working as part of a small, high calibre, team supporting video interface software and hardware products including communications interfaces...
-
FPGA Technical Staff Engineer
vor 2 Wochen
Munich, Bayern, Deutschland iO Associates Vollzeit 120.000 € - 150.000 € pro JahrJob Title: FPGA Technical Staff EngineerRole SummaryAs a Technical Staff Engineer - Applications in the FPGA Business Unit, you will play a crucial role in supporting tier1 customers and field engineers worldwide. This position offers the opportunity to work in collaboration with a team of seasoned engineers across different regions, contributing to the...
-
Level 2 Desktop Support Engineer
vor 2 Wochen
Munich, Bayern, Deutschland Allied Worldwide Vollzeit 40.000 € - 60.000 € pro JahrCompany DescriptionFounded in 1992, Allied Worldwide is an award-winning company with over 30 years of experience in delivering outstanding IT support solutions to some of the world's largest and most recognizable blue-chip companies. Headquartered in London, UK, with offices in Bengaluru, India, and Wilmington, USA, we provide global IT managed services, IT...
-
Technical Support Engineer
vor 1 Woche
Greater Munich Metropolitan Area, Deutschland Quantum Systems Vollzeit 60.000 € - 80.000 € pro JahrQuantum Systems ist ein global führender Anbieter im Bereich UAV-Technologie und datengetriebener Missionssoftware. Unsere neue SoftwareplattformMOSAIC UXSverbindet die Betreiber sowohl unserer eigenen Systeme als auch von Drittanbieter-Produkten – und ermöglicht so Echtzeit-Missionsplanung, Flottenmanagement und Datenanalyse. Im Rahmen des Ausbaus...
-
Information Technology Support Engineer
Vor 2 Tagen
Munich, Bayern, Deutschland Tech Domain Vollzeit 45.000 € - 65.000 € pro JahrRole DescriptionThis is an on-site 1 year contract position for an Information Technology Support Engineer based in Munich. The role involves providing frontline technical support, troubleshooting hardware and software issues, performing system maintenance, and participating in IT operations to ensure smooth and efficient functioning. The candidate will...
-
Senior Technical Support Engineer
Vor 7 Tagen
Munich, Bayern, Deutschland Jeavio Vollzeit 60.000 € - 120.000 € pro JahrJob DescriptionReporting to the Support Manager, they will be expected to work independently and as part of the support team. Engineers will undertake a range of highly technical tasks that arise during the resolution of tickets where they will be required to log in different systems and resolve the problem or issue. They will work on Support Portal:...
-
IT Support Engineer
vor 1 Woche
Munich, Bayern, Deutschland Allied Worldwide Vollzeit 40.000 € - 60.000 € pro JahrAbout the RoleWe are seeking an experienced and customer-focusedOn-site IT Support Engineerto provide high-quality technical support across the workplace and end-user environments. The ideal candidate will have a strong background in troubleshooting, user support, and IT service management, with a proactive approach to ensuring smooth day-to-day IT...
-
Technical Solutions Engineer
Vor 2 Tagen
Munich, Bayern, Deutschland Maltego Vollzeit 80.000 € - 120.000 € pro JahrWhy we need youMaltego is the leading platform for link analysis and investigative applications, empowering professionals in cybersecurity, law enforcement, and intelligence to uncover critical insights from complex data. Our mission is to equip investigators worldwide with innovative tools to solve their toughest challenges. We are seeking an experienced...
-
Pre-sales technical support Engineer
Vor 7 Tagen
Munich, Bayern, Deutschland Shanghai BSF Human Resources Co. Vollzeit 60.000 € - 90.000 € pro JahrJob briefOur client is a globally renowned new energy platform that focuses on the development, production, and service of PV grid inverters, energy storage inverters, battery packs, and energy storage systems.Since its establishment, the company has been committed to building core strengths in products, technology, market, and services. With advanced R&D...
-
Technical Project Engineer
vor 2 Wochen
Munich, Deutschland Interv_l Group | B Corp VollzeitWe’re recruiting a Technical Project Engineer for a German Battery Management Systems (BMS) company that has recently secured Series A funding and is rapidly expanding. This is a unique opportunity to be part of a fast-growing, innovative company shaping the future of energy storage and electrification.Role Summary: As a Technical Project Engineer,...