Advisory Solution Consultant

Job DescriptionAs a member of our Solution Consulting team, you will have a major impact on our future success by partnering with the Risk & Security Solution Sales Team. You will guide revenue for our Security products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the domain itself, during sales cycles.What you get to do in this role:The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific advisory support during sales cycles while achieving quarterly and annual sales goals for an assigned territory. In particular, you will:Support solution sales as a technical and domain expert of a client-facing sales teamLead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needsUnderstand customer challenges and goals and map this back to solution capabilitiesAnswer product feature and technical questions from customers, channel partners and ServiceNow colleaguesAct as the domain SME across the broad areas of Security Operations (including but not limited to Security Incidents Response, Vulnerability response, Attack surface management, Threat Intelligence, Data Loss prevention)Provide feedback to product management about product enhancements that can address customer needs and provide additional valueShare and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamIdentify, build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needsStay current on competitive analysis, trending regulatory and risk developments and broader market differentiationSupport/speak at marketing events including executive briefings, conferences, user groups, and trade shows QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry.Proven pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of Security & or GRC solutionsDemonstrable domain knowledge in one or many of the core security domains (either in an advisory, SC, sales or industry practitioner context). Familiarity with the GRC domain is a strong plus.Proficiency with the ServiceNow platform or technical expertise with cloud software solutionsExperience working collaboratively with product management, product marketing, partners, and professional servicesProven soft skills relating to effective presentation of content, working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areasTerritory management skills, including pipeline building and working with Sales counterpart to guide execution excellenceThe ability to travel, as necessaryFluency in German and English essentialFD21Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.