Customer Care Coordinator Export
Vor 3 Tagen
JOB PURPOSE In this role you will be responsible for providing frontline responses to queries and requests from our Key Accounts clients. You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through Service Cloud or other channels. This job involves providing excellent customer service to key accounts, using self-service tools and working with internal and external stakeholders. PRIMARY JOB RESPONSIBILITIES Smooth customer and service oriented performance for designated clients Enhance service to customers by making sure that all KPI's and SOP's are met or followed Actively improve effectiveness and productivity Active communicator with international internal as well as external stakeholders Escalation point for enquiries or complaints Liaise cross functionally to overcome operational issues Ensure compliance with company rules Promoting e-commerce platform and self-service tools as applicable REQUIRED SKILLS AND COMPETENCIES A minimum of 3 years of professional shipping experience in shipping is required Distinct customer and service focus Persuasive, target and result oriented Google Workspace skills and a strong administrative focus Clear oral and written communication skills in German and English Strong digital orientation and growth mindset Teamwork and high engagement level WHAT WE OFFER Modern workplace Mobile working possibilities (2 days per week) 30 days vacation Flexible working time Job bike possibility Company pension scheme Open communication and innovative collaboration Career & development opportunities Located in the Hamburg office
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Export Specialist
Vor 6 Tagen
Hamburg, Deutschland XVET GmbH VollzeitAt XVET, we are dedicated to improving global animal health through innovative feed and animal care products. We are currently looking for a detail-oriented and proactive Export and Logistics Coordinator to join our team. In this role, you will be responsible for handling export logistics, documentation, and coordination with various internal and external...
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Import / Export Operations Coordinator
vor 2 Wochen
Hamburg, Deutschland Clasquin Vollzeit**PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY** Do you want to be part of one of the fastest growing country organization? Do you want flexible working hours with the advantage of home office possibilities? You don’t want to be a limited part in the process? You want to manage the entire supply chain within airfreight, seafreight or...
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Import / Export Operations Coordinator
Vor 2 Tagen
Hamburg, Deutschland Clasquin Vollzeit**PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY** Do you want to be part of one of the fastest growing country organization? Do you want flexible working hours with the advantage of home office possibilities? You don’t want to be a limited part in the process? You want to manage the entire supply chain within airfreight, seafreight or...
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Customer Care Coordinator
vor 1 Woche
Hamburg, Deutschland iMi foodservice personalberatung GmbH Vollzeit**Customer Care Coordinator (m/w/d)**: Aus Gründen der besseren Lesbarkeit wird auf die gleichzeitige Verwendung der Sprachformen männlich, weiblich und divers (m/w/d) verzichtet. Wir freuen uns über Bewerbungen aller Personen, die sich durch uns angesprochen fühlen. **Firmenprofil**: Unser Kunde ist eine führende international tätige...
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Customer Care Coordinator Export
Vor 2 Tagen
Hamburg, Deutschland Ocean Network Express VollzeitJOB PURPOSEIn this role you will be responsible for providing frontline responses to queries and requests from our Key Accounts clients. You take care of a consistently high service-level by providing prompt resolutions for service issues that are brought to you through Service Cloud or other channels. This job involves providing excellent customer service...
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Import / Export Operations Coordinator (H/F)
vor 2 Wochen
Hamburg, Deutschland Clasquin VollzeitEmployer **PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY** Do you want to be part of one of the fastest growing country organization? Do you want flexible working hours with the advantage of home office possibilities? You don’t want to be a limited part in the process? You want to manage the entire supply chain within airfreight,...
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Customer Care Project Coordinator
Vor 2 Tagen
Hamburg, Deutschland Unternehmen: Bureau Veritas VollzeitCustomer Care Project Coordinator (w/m/d) Jetzt bewerben » **Datum**:17.09.2024 **Standort**: Hamburg, Hamburg, DE **Unternehmen**:Bureau Veritas Vielfalt gestalten. Wissen nutzen. Verantwortung tragen. Sicherheit geben. Auch nach über 190 Jahren entwickeln wir unsere Inspektions-, Klassifikations - und Zertifizierungslösungen permanent weiter. Mit...
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Ocean Freight Export Coordinator Lcl
Vor 2 Tagen
Hamburg, Deutschland Clasquin VollzeitDo you want to be part of one of the fastest growing country organization? Do you want flexible working hours with the advantage of home office possibilities? You don’t want to be a limited part in the process? You want to manage the entire supply chain within ocean freight, from purchasing via quotations up to invoicing? Customer satisfaction and GP...
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Hamburg, Deutschland Clasquin VollzeitDo you want to be part of one of the fastest growing country organization? Do you want flexible working hours with the advantage of home office possibilities? You don’t want to be a limited part in the process? You want to manage the entire supply chain within ocean freight, from purchasing via quotations up to invoicing? Customer satisfaction and GP...
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Export Customer Service
vor 2 Wochen
Hamburg, Deutschland Mainfreight Vollzeit31 October 2024 **Export Customer Service**: **Air & Ocean | Hamburg, Germany** **ABOUT THE ROLE** You’re an important link between our customers and our service providers (shipping companies, haulage companies, etc.), you pull the strings for planning and transport, so “relationship building” is your middle name. You’ll also be responsible...
