ACS Front Desk Receptionist

vor 2 Wochen


Ansbach, Deutschland French Consulting Vollzeit

We are looking for individuals who want to join our team at Ansbach, Germany.Apply nowJob Opportunity: Army Community Service (ACS) Front Desk ReceptionistLocation: Ansbach, GermanyStart Date: January 2026Schedule: Full-timeSupport Those Who Serve – Join the ACS TeamDo you have a heart for helping Soldiers and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.We're seeking a Front Desk Receptionist to support Army Community Service (ACS) operations in Ansbach, Germany. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.This is an excellent fit for candidates with prior military support experience or those who are service-minded, adaptable, and thrive in people-focused roles.What You’ll DoCustomer Service & SupportGreet and assist walk-in customers in a friendly, professional mannerAnswer questions and provide timely referrals to ACS staff and other community resourcesRegister customers for ACS classes/events and confirm attendance Information & ReferralTrack all ACS classes, trainings, and sessions (phone, in-person, email)Make timely referrals and enter contact data into the Army Family Web PortalMaintain an up-to-date resource guide and post-wide directoryCollect and input ICE comments and evaluations to measure customer satisfaction Administrative FunctionsInput customer data and statistics into the ACS Staff Application dailyMaintain organized records, files, and digital systemsAdd, edit, and manage ACS classes/events within ACS StaffEnsure current flyers and information are displayed throughout ACS and Welcome CenterWho You AreYou’re detail-oriented, dependable, and love helping others navigate change. Whether you’ve served, supported service members, or simply understand the unique challenges of military life, your empathy and professionalism make you a great fit for this team.Qualifications1+ year experience supporting Military Families with community services or referralsStrong English language proficiency (Level 3 or higher), with the ability to communicate clearly and confidently in both written and verbal formats; skilled in engaging with diverse individuals and conveying information in a courteous, approachable, and professional mannerTechnically skilled in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)Able to pass a background checkFamiliarity with ACS and DFMWR services preferredWhy This Role MattersThis is more than a desk job—it’s a front-line opportunity to welcome Soldiers and Families into a new chapter of military life. You’ll be the first face they see, the helping hand they remember, and the connection to the community they’ll rely on.Ready to Join Us?If you're detail-driven, compassionate, and ready to support our mission in Ansbach, apply today and make a real impact where it counts most. DOCPER/SOFA/Logistical Support StatusThis position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.



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