IT Service Operations
Vor 4 Tagen
IT Service Operations & Management Responsible - Application Services (gn*)Unna near Dortmund Full-timeYour tasksDocumentation of the application landscape Recording and visualization of all applications, interfaces and dependencies including operator, license and support informationEvaluation and KPIs Analysis of stability, scalability and maturity of the applications as well as definition of KPIs and service levels for performance measurementEnsuring the operation Operation and support for applications in purchasing, logistics, merchandise management, HR and finance, including incident, problem, change and release managementPartner coordination & documentation Management of internal and external partners and maintenance of operational, service and emergency documentationService catalog & SLA monitoring Development and maintenance of an application service catalog and monitoring of service quality and SLAsOptimization & consulting Initiating improvement measures and advising the specialist departments on service quality, release planning and lifecycle managementYour profileYou have a degree in computer science, business informatics or a comparable qualificationYou have at least 5 years of professional experience in application management, service management or IT operationsSound knowledge of service management processes according to ITIL. A v4 certification is desirablePractice in managing application service providers and software providersTechnical understanding of system architectures, data flows and interfacesExperience with ERP, merchandise management or SCM systems in retail or logisticsConfident handling of ticket and monitoring tools (e.g. ServiceNow, Jira, Power BI)You are characterized by your analytical, structured and strong implementation personalityVery good German and English skills round off your profileWe offer youWork-life balance A flexible working time model and the option to work from home.Welcome Days Our comprehensive onboarding supports you in making a successful start at our company.Induction A structured induction in your area that optimally prepares you for your role.Our location Very good transport connections and free parking.The canteen In our company restaurant "Frankies" you get inexpensive food and drinks every day.Discount in our stores 15% staff discount and exclusive VIP discount for your friends and family.Advantage platforms Over 5,000 offers are waiting to be discovered on three advantage platforms.Company pension scheme and capital-forming benefits We subsidize your reserves and pay capital-forming benefits.Training and development opportunities Your further development is important to us. We offer a wide range of training courses and seminars.We are Woolworth. Are you too?Join our team now and applygender-neutral | All people are equally welcome at Woolworth
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IT Service Operations
Vor 4 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn ) Unna near Dortmund Full-time Your tasks Documentation of the application landscape Stellen Sie sicher, dass Sie die Informationen zu dieser Stelle gründlich lesen, bevor Sie sich bewerben. Recording and visualization of all applications, interfaces and dependencies including...
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IT Service Operations
Vor 5 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn ) Unna near Dortmund Full-time Your tasks Documentation of the application landscape Recording and visualization of all applications, interfaces and dependencies including operator, license and support information. Evaluation and KPIs Analysis of stability, scalability and maturity of...
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IT Service Operations
vor 2 Wochen
unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn*)Unna bei Dortmund VollzeitDeine AufgabenDokumentation der Applikationslandschaft Erfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und SupportinformationenBewertung und KPIs Analyse von Stabilität, Skalierbarkeit und...
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IT Service Operations
vor 2 Wochen
unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn*)Unna bei Dortmund VollzeitDeine AufgabenDokumentation der Applikationslandschaft Erfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und SupportinformationenBewertung und KPIs Analyse von Stabilität, Skalierbarkeit und...
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IT Service Operations
vor 2 Wochen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn*) Unna bei Dortmund Vollzeit Deine Aufgaben Dokumentation der Applikationslandschaft Erfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und Supportinformationen. Bewertung und KPIs Analyse von Stabilität, Skalierbarkeit und...
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IT Service Operations
vor 2 Wochen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn*) Unna bei Dortmund Vollzeit Deine Aufgaben Dokumentation der Applikationslandschaft Erfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und Supportinformationen. Bewertung und KPIs Analyse von Stabilität, Skalierbarkeit und...
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IT Service Operations
Vor 7 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn ) Unna bei Dortmund Vollzeit Deine Aufgaben Dokumentation der ApplikationslandschaftErfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und Supportinformationen. Bewertung und KPIsAnalyse von Stabilität, Skalierbarkeit und...
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IT Service Operations
Vor 3 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Operations & Management Responsible - Application Services (gn*) Unna bei Dortmund Vollzeit Deine Aufgaben Dokumentation der Applikationslandschaft Erfassung und Visualisierung aller Anwendungen, Schnittstellen und Abhängigkeiten inkl. Betreiber-, Lizenz- und Supportinformationen. Bewertung und KPIs Analyse von Stabilität, Skalierbarkeit und...
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IT Service Manager
Vor 4 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Manager - Document Management System (gn ) Unna near Dortmund Full-time Your tasks Responsibility for document management system (DMS) and connected processes Requirements management and system optimization Prüfen Sie unten, ob Sie die Voraussetzungen für diese Stelle erfüllen, und wenn ja, bewerben Sie sich so schnell wie möglich. Close...
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IT Service Manager
Vor 5 Tagen
Unna, Deutschland Woolworth GmbH VollzeitIT Service Manager - Document Management System (gn ) Unna near Dortmund Full-time Your tasks Responsibility for document management system (DMS) and connected processes Requirements management and system optimization Close cooperation with specialist departments to define requirements and continuously improve systems Change and release management Planning,...
