Site Reliability Engineer
Vor 3 Tagen
We are seeking a highly skilled Site Reliability Engineer to join our team at TUI. As a Site Reliability Engineer, you will play a critical role in ensuring the quality and reliability of our IT services, taking accountability for ensuring platform/service stability and rapid incident response and for continuous improvement in the overall operational maturity.
Key Responsibilities- Design, analyze, and troubleshoot large-scale distributed systems
- Automate application deployment on AWS
- Debug, optimize code, and automate routine tasks
- Collaborate with cross-functional teams to coordinate cross-domain system improvements
- Work closely with stakeholders to review and report on operational performance, SLAs, and KPIs
- Drive continuous improvement of teams' operational performance and stability of their services
- Experience in handling production issues and taking part in on-call rota
- Experience in using and working with AWS
- Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
- Experience in automating application deployment on AWS
- Ability to debug, optimize code, and automate routine tasks
- Strong communication skills with a proven track record of engaging senior technology stakeholders
- Strong sense of ownership, wanting to understand how things work and resolve root causes
- Systematic problem-solving approach, coupled with effective verbal and written communication skills
- Strong experience in problem, change, and incident management in an agile context
- Familiarity with ITIL Application Support (specifically Service Life Cycle)
- Understanding of / experience with DevSecOps ways of working and SRE practices
- Experience in technology to support managed services such as automation, alerting, and monitoring
- Hands-on experience in delivering enterprise-scale digital cloud services
- Passionate about continuous improvement
- Strong problem-solving skills coupled with good collaboration
- Open-minded, inquisitive, life-long learner
- Security is part of everyone's job. At TUI, we practice secure behaviors first in everything we do. Experience in information security is a big plus.
- Continuously monitor metrics and leverage customer feedback to drive continuous improvement of service practices
TUI is the world's number one integrated tourism business. The Engagement Domain is a global team within TUI technology responsible for the delivery and operation of customer-facing websites. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps, and Agile Delivery, providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Spain, Germany, Belgium, and The Netherlands.
We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognize the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.
We're looking for a skilled and experienced Site Reliability Engineer to join our team and help us achieve our goal of becoming the leader in technology within the travel industry.
We offer a wide range of digital training and international career opportunities, as well as fantastic holiday benefits, including discounts and special offers. We believe that work is something you do, not where you go, and offer mobile working, flexible working hours, and working from abroad.
We're passionate about diversity and inclusion, and we love to see your uniqueness shine through. If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.
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Site Reliability Engineer
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