Field Service Engineer
vor 4 Wochen
Position: Field Service Engineer
Location: Hannover, Germany
Compensation: 55K (negotiable based on experience)
Benefits: Company Vehicle, Retirement Plan, Equipment Provision, etc.
Employment Type: Full-time - Hybrid Model - On-site for Clients/Remote or Office
Excelerate is a prominent local delivery platform in Europe, specializing in field technical services such as infrastructure support, maintenance, installations, networking assistance, and professional services, delivering highly tailored and adaptable solutions to meet unique customer requirements.
We are looking for a dedicated and proficient Field Service Engineer (m/f/d) to become part of our team in Hannover. This position is ideal for those who excel in a team-oriented atmosphere and are committed to delivering outstanding customer support.
Primary Responsibilities:
- Serve as the representative of our services, engaging with clients on-site.
- Expertly manage installations, configurations, and repairs of IT systems, even in critical business environments.
- Maintain consistent communication with internal technical teams.
- Continuously develop your expertise in supporting IT systems, including intricate IT solutions.
- Independently oversee your daily tasks, enjoying the autonomy to organize your workload.
- Be available for on-call duties and weekend shifts as required.
Essential Qualifications:
- Experience in Break Fix is MANDATORY.
- Proficient in both German (B2/C1 minimum) and English (Professional level).
- Must possess a valid Driving License in Germany.
- Demonstrated hardware knowledge in ProLiant Server, Synergy, StoreOnce, SimpliVity, 3PAR, MSL, Nutanix, Apollo, SuperdomeFlex.
- Familiarity with OneView and Windows is advantageous.
- Service-oriented mindset with a strong focus on customer needs.
- Ability to think creatively in generating new business opportunities.
If you believe this aligns with your professional background, we encourage you to explore this opportunity further.
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