Team Leader Station

Vor 7 Tagen

Koblenz, Rheinland-Pfalz, Deutschland Trans Regio Deutsche Regionalbahn GmbH Vollzeit
Job Description

**About Us**

Trans Regio Deutsche Regionalbahn GmbH is a leading regional transportation company in Germany, operating under the umbrella of the international Transdev Group. With a strong presence in the region, we provide safe and comfortable transportation services to millions of passengers annually.

**Job Summary**

We are seeking a highly skilled and experienced Team Leader Station to join our team. As a key member of our operations team, you will be responsible for leading a team of employees at a designated station, ensuring seamless day-to-day operations, and providing exceptional customer service.

**Key Responsibilities**

  • Lead and manage a team of employees at a designated station, providing guidance and support to ensure excellent customer service and efficient operations.
  • Develop and implement strategies to improve station performance, customer satisfaction, and employee engagement.
  • Collaborate with other departments to ensure effective communication and coordination of station operations.
  • Monitor and analyze station performance metrics, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide training and development opportunities to employees to enhance their skills and knowledge.
  • Participate in the development and implementation of station budgets and resource allocation plans.
  • Represent the company at station-level meetings and events, promoting a positive image and building relationships with stakeholders.

**Requirements**

  • Proven experience in a leadership or management role, preferably in the transportation or customer service industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Knowledge of transportation industry regulations and standards.
  • Ability to work independently and as part of a team, with a customer-centric approach.
  • Fluency in English (written and spoken) is essential.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
  • Access to cutting-edge technology and resources.

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