Sales Operations Specialist

Vor 2 Tagen


Dresden, Sachsen, Deutschland Onto Innovation Vollzeit
Job Description:
The Sales Administrator will be a key member of the European sales team, responsible for providing administrative support to regional sales managers and customers. The ideal candidate will have excellent organizational skills, strong communication abilities, and experience with ERP systems and customer relationship management (CRM) systems.

About Onto Innovation:
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include 3D metrology, macro defect inspection, metal interconnect composition, factory analytics, and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues.

Responsibilities:
- Create regular reporting on sales metrics such as revenue, forecast, sales funnel, performance vs. targets, etc.
- Support sales team in all aspects of order processing from quote to final acceptance
- Organize system shipment logistics with customers' logistics departments
- Follow-up with customers' accounts payable departments to ensure timely payment of open invoices
- Track open final acceptances, document regular updates from service and application teams on acceptance progress and outstanding activities with related timeline
- Provide related reporting to headquarters and regional management
- Be the point of contact for customers for all administrative questions related to a purchase order/system shipment/installation

Requirements:
- Minimum Bachelor's degree in Economics, Business, Administration or similar
- Highly driven, self-sufficient, well organized
- Great organizing ability, demonstrated through successful previous involvement in organizing events, conferences, projects, business or leisure activities, or similar as fully responsible owner
- Good interpersonal skills, great communicator, appreciated team player
- Proficient in MS Office – has no problem to analyze complex data sets using tools like Excel or PowerBI
- Experience with ERP systems such as SAP and Oracle
- Experience with customer relationship management (CRM) systems
- Fluent in English

What We Offer:
We provide a competitive salary of approximately €55,000 per year, depending on experience, plus a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP). We also offer a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

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