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Customer Service Representative

vor 2 Monaten

Braunschweig, Niedersachsen, Deutschland Berlitz Deutschland GmbH Vollzeit

Berlitz Deutschland GmbH is a global education service provider with a rich history of delivering high-quality language training and cultural competence solutions. With over 145 years of experience, we have established a strong presence in more than 70 countries, offering a wide range of services including language courses, business training, and e-learning solutions.


We are seeking a highly motivated and customer-focused individual to join our team as a Werkstudent (m/w/d) im Customer Service at our Braunschweig location. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.


Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in English (written and spoken)

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a global education leader